https://bugzilla.novell.com/show_bug.cgi?id=679488 https://bugzilla.novell.com/show_bug.cgi?id=679488#c5 --- Comment #5 from Bruce Korb <bkorb@gnu.org> 2011-03-15 19:52:51 UTC --- (In reply to comment #3)
We do not have such kind of printer model (we have no Brother MFC device at all).
How unfortunate. I would expect recent Brother MFC's to all pretty much work the same, but you don't have one.
You need to describe in much mode deatil what exactly you did ... Which printer setup tool are you using? ... - YaST printer setup tool Tried it. - KDE printer setup tool This also. - Gnome printer setup tool - CUPS web frontend And this as well. - anything else? Copying the config from 11.3 *with cups shut down*. :)
Perhaps http://en.opensuse.org/YaST_Printer in particular the section about "Connection" might help you?
usb/lpr neither protocol seems to work. it *is* a usb connection:
$ lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 04f9:0142 Brother Industries, Ltd MFC-8420 Bus 001 Device 003: ID 041e:404b Creative Technology, Ltd Bus 001 Device 004: ID 041e:4048 Creative Technology, Ltd Bus 001 Device 005: ID 041e:4045 Creative Technology, Ltd Live! Cam Voice Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 002: ID 046d:c068 Logitech, Inc.
Copying CUPS config files from other systems or manual editing CUPS config files is a bad idea unless you know exactly what you do, see in http://en.opensuse.org/SDB:CUPS_in_a_Nutshell in particular the section about "Command-line Tools".
I agree!! First, I used the installation's find & configure printers. It did not find one (the above "lsusb" notwithstanding). So then I told it to look for a Brother MFC-8420, but it was blind and couldn't come up with a ppd file. I happened to have one (on the "old" installation partition), so I fed it that. With that, it "sees" the printer (per the .png files) but cannot actually talk to the device. So, some capability got lost between 11.3 and 11.4 and this printer is not so old that it should be de-supported.
Did you notice the # DO NOT EDIT THIS FILE WHEN CUPSD IS RUNNING comment in /etc/cups/printers.conf?
Yep:
sudo /etc/init.d/cups stop <fiddle, fiddle> sudo /etc/init.d/cups start
Note that the Novell/Suse Bugzilla is a bug-tracking tool
This reports one of two bugs: 1. openSuSE 11.4 does not support a 4 year old printer and openSuSE 11.3 does (a regression) -- OR -- 2. It is massively too difficult for mere mortals to configure a Brother printer. Either one is a bug, beit usability or functionality. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.