https://bugzilla.novell.com/show_bug.cgi?id=679488 https://bugzilla.novell.com/show_bug.cgi?id=679488#c27 --- Comment #27 from Johannes Meixner <jsmeix@novell.com> 2011-07-07 14:44:33 UTC --- Probably you overestimate what a single employee who does not work exclusively for printing could do to solve printing issues. Even if SUSE got printers for free, there never was and probably there never would be the manpower available to test them. You got the software from us so that it is of course perfectly right to ask for help or support on our mailing lists and to file bug reports using our Bugzilla (but please don't use Bugzilla as support forum). Nevertheless have in mind that openSUSE mainly distributes software "as is" from the various upstream projects. This means that often the actually right addressee is an upstream project - in particular when an issue was not introduced by openSUSE (e.g. by faulty packaging or by bad patches which were made by openSUSE). What I like to say is: Even if you got the software from openSUSE, please do not expect that it is openSUSE which can solve any issue. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.