https://bugzilla.novell.com/show_bug.cgi?id=389122 Summary: External USB NTFS hard drive hotplug Read/Write mount failed under KDE-3.5.9 Product: openSUSE 11.0 Version: Beta 2 Platform: i586 OS/Version: openSUSE 11.0 Status: NEW Severity: Normal Priority: P5 - None Component: Hotplug AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: lee_matheson@hotmail.com QAContact: qa@suse.de CC: lee_matheson@hotmail.com Found By: --- Created an attachment (id=214206) --> (https://bugzilla.novell.com/attachment.cgi?id=214206) /var/log/message file contents - the contents should illustrate the failed mount and then successful manual mount Using openSUSE-11.0 beta2, the hotplug automount of an external USB hard drive failed to automatically mount, when plugged in under KDE-3.5.9. The external drive was a SeaGate Free Agent 500GByte drive (formatted as NTFS). I will attach both the dmesg output and also the /var/log/message file. The dialog box popup error message when the hot plug automount failed was: Error-Konqueror mount: wrong fs type, bad option, bad superblock on/dev/sdb1, missing codepage or helper program, or other error. In some cases useful info is found in syslog -try dmesg | tail or so The drive did appear under "my computer" as a FreeAgentDrive of type NTFS, and toal space 465GBytes. The space available field was blank. The drive did NOT not mount (giving the above noted Error-Konqueor). It was not possible to view the external drive contents, nor possible to write to the external drive. After the hotplug mount failed, I went into desktop > my computer, right clicked on the drive entry, to safely remove the hard drive. The drive was physically left attached. I then started a "kdesu konqueror" session, and created a new mount point /windows/E. I changed the group to "users" on this external mount point and gave group permissionsn to view/modify-content. I then opened a konsole, typed su to get root permissions, and then manually (and successfully) mounted the external drive from konsole with the command: mount -t ntfs-3g -o rw,uid=1000,gid=100,umask=0022 /dev/sdb1 /windows/E this gave read/write capabilities to the drive. However typing the mount command via konsole is an approach for advanced users, not practical for newbies to openSUSE. A read/write hotplug automount of external NTFS drives should reliably work, and it did not. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.