http://bugzilla.novell.com/show_bug.cgi?id=617288 http://bugzilla.novell.com/show_bug.cgi?id=617288#c0 Summary: OpenSuse 11.2 does not detect my 2TB SATA3 Hard Drive (or sees partitions on it as corrupted) Classification: openSUSE Product: openSUSE 11.2 Version: Final Platform: 64bit OS/Version: Windows 7 Status: NEW Severity: Critical Priority: P5 - None Component: Installation AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: sonichedgehog_hyperblast00@yahoo.com QAContact: jsrain@novell.com Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.4) Gecko/20100611 Firefox/3.6.4 (.NET CLR 3.5.30729) Three months ago I got a Seagate 2TB Baracuda XT, SATA3, 7200rpm, 64MB Hard Drive which I am now using as my main drive with Windows ( http://www.emag.ro/hard_disk-uri/hdd-seagate-2tb-baracuda-xt-sata3-7200rpm-6... ). The issue I am experiencing is OpenSuse 11.2 (nor the latest release candidate of 11.3 that I tried back then) not seeing my hard drive, and if it sees it the partitions are considered corrupted. This makes it impossible to install OpenSuse and possibly to browse existing partitions with it. I am certain that my hard drive is not damaged, nor any other hardware. I'm using this hard drive as my main HDD with Windows 7 64bit, and have never experienced the smallest issue with it (apart from this problem). I have another hard drive as well (400 GB on SATA2) which is detected properly by OpenSuse. Connecting or disconnecting this drive does not change the 2TB drive not working however. I tried different bios settings, such as setting it to both AHCI and IDE mode, and physical settings like using different SATA ports (tried sata2 and sata3 ports alike). I even tried wiping the HDD to nothing, but still the same issue (note that OpenSuse still said partitions are corrupted while the HDD was completely wiped and had no partitions). I don't have any RAID setup that I'm aware of, and currently run my hard drives in AHCI mode. I wrote more detail in this forum topic: http://forums.opensuse.org/get-help-here/hardware/437039-opensuse-11-2-does-... I don't know any more about the issue than what I mentioned there, but I can run other tests if that can help. Note that I currently have two NTFS partitions which I use and keep all my data on, so I cannot try anything risky that can damage them and causing me to loose data. I'm also inexperienced with Linux, so I would appreciate detail on what I need to do in order to test or get more info. Here are important quotes from what I wrote in that topic: ------------------------------------------ Hello everyone. I got a new hard drive yesterday, a Seagate Baracuda XT 2000GB SATA3. I'm running it on the SATA3 jmicron chip in AHCI mode, and Opensuse 11.2 is having issues with using this hard drive properly. The hard drive seems to take a while to detect, for one thing. After it is detected however, I am told I have no hard disk that can be used for installation. The exact message is: "No hard disks were found for the installation. Please check your hardware!" After that, I'm told the partitioner can't read the partitions on my hard drive properly: "The partitioning on disk /dev/sda is not readable by the partitioning tool parted, which is used to change the partition table. You can use the partitions on disk /dev/sda as they are. You can format them and assign mount points to them, but you cannot add, edit, resize, or rename partitions from that disk with this tool." I partitioned the new hard drive under Windows, with a partitioning tool called Partition Wizard (free / home version). I'm not sure if hard drives partitioned with this tool are not recognized by OpenSuse's partitioner, or if it's something else. I already installed Windows on this hard drive, so I can't delete all the partitions I have so far and start all over again (I'm keeping my system a dual-boot between Windows 7 and openSuse 11.2). What can I do so OpenSuse will see and modify my partitions? If it is the partitioning not being understood, is there some sort of tool that can make the partition table of the hard disk linux-readable? (a free Windows program that could do such) ------------------------------------------ ------------------------------------------ It is detected correctly in BIOS, and it's not set in RAID but AHCI. I get this issue even if I run it in IDE mode, or on a non-jmicron SATA2 port. Good idea to try the Windows partitioner, I forgot it actually has one. I decided to wipe the hard disk and reinstall everything again, with a better partitioner, so I'll see if this still happens after. ------------------------------------------ ------------------------------------------ OK. After completely wiping my HDD clean using a 5 hour wiping tool then running the installer again, I noticed neither openSuse 11.2 nor openSuse Live KDE 11.3 Milestone4 see my hard disk. I then partitioned it using the Windows 7 partitioning tool. Booting the live 11.3 sees and mounts my ntfs partitions, but the partitioning tool and 11.2 installer give me the same errors described in the first post. So my final thought is that openSuse has an issue with my HDD. If the reason isn't sata3, it may be that it's a 2TB perhaps. Could it be possible that openSuse might not understand such big hard drives yet? I'm certain my HDD is not in any way damaged. I just got it and Windows 7 as well as all other files work like a charm, so there's clearly nothing wrong with it imo. Has anyone else managed to install openSuse 11.2 on a SATA3 HDD and / or a +2TB one? ------------------------------------------ ------------------------------------------ Yeah, I use the official copies only, and try to use good media and do all preparations. The installation media is likely not damaged, because both the 11.2 DVD and 11.3 KDE live CD I burned yesterday do the same thing, and the other HDD is always detected properly. Will check the install disk later when I look into this again. Haven't tried another distro yet, perhaps I will at some point. Configuring the rest of my system now. And as far as I know I'm not using RAID. All my HDD ports are set to AHCI mode from BIOS. I shall probably test more, but imho I think one of the devs should look at this, if they have a similar HDD to test with. When it comes to Linux I'm still a newb, but this strongly feels to me like openSuse does not understand the new HDD properly, from everything I tried and seen. ------------------------------------------ ------------------------------------------ Thanks a lot for the info. I'm not sure if my drive is a '4K physical sector', is there any way to check for that and see? And now it appears that whether I plug in my sata2 or not, the same issues happen with the new HDD. So from what I'm seeing having the other one doesn't affect the new one not working. I finished reinstalling my Windows system and copying my data, so I can't do anything risky any more. I'd be glad to do more safe tests and help with fixing this though. ------------------------------------------ Reproducible: Always Steps to Reproduce: Boot from the installation media and start the OpenSuse installer as normal. When the installer reaches the part where partitions and hard drives are detected, this issue takes place. The issue can also be reproduced by booting OpenSuse Live CD KDE and going to the Partitioner in Yast. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.