https://bugzilla.novell.com/show_bug.cgi?id=856883 https://bugzilla.novell.com/show_bug.cgi?id=856883#c2 Johannes Meixner <jsmeix@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED CC| |amarnath.chitumalla@hp.com Found By|--- |Community User Resolution| |UPSTREAM Summary|After update via |After update via |"hp-upgrade" hp doesn´t |"hp-upgrade" hp-toolbox |start |fails with Python traceback | |(openSUSE hplip packages | |work) --- Comment #2 from Johannes Meixner <jsmeix@suse.com> 2014-01-07 14:30:45 CET --- "hp-upgrade" is HP's own upgrade tool. We (i.e. openSUSE) distribute the HPLIP software as is but we do not develop it. Please contact HPLIP directly via http://hplipopensource.com/hplip-web/support.html when threre are issues with HP's HPLIP software that are not caused by openSUSE, see "UPSTREAM" at https://bugzilla.novell.com/page.cgi?id=fields.html#status I added the HPLIP upstream developer Amarnath Chitumalla to the CC list of this bug to have HPLIP upstream informed. Patrick Feucht, FYI: Regarding "hp-upgrade" see also bnc#853405 Regarding the newest HPLIP version for openSUSE: I provide HPLIP 3.13.11 as RPM packages "hplip", "hplip-hpijs", and "hplip-sane" for various openSUSE and Suse Linux Enterprise versions in the "Printing" development project in the openSUSE build service for 32-bit i586 and 64-bit x86_64 architecture. E.g. for openSUSE 13.1 32-bit i586 from this direct URL http://download.opensuse.org/repositories/Printing/openSUSE_13.1/i586/ Please read https://build.opensuse.org/project/show?project=Printing in particular note therein: ======================================== The "Printing" project may contain new, upcoming software. Therefore the packages in the "Printing" project might neither be in a stable state nor fit well into currently installed systems. Have this in mind if you think about to install packages from the "Printing" project into your currently running system. Do not use "Factory" if your system is not "Factory". Use the matching packages for your particular system. The packages in the "Printing" project are only for testing, without any guarantee or warranty, and without any support. As an extreme example, this means if your complete computer center crashes because of those packages, it is only your problem. On the other hand this does not mean that those packages are known to be terrible broken but they are not thoroughly tested so that any unexpected issue can happen. ======================================== For general information see http://en.opensuse.org/SDB:How_to_set-up_a_HP_printer I assume you are a venturous openSUSE user who likes to try out if the openSUSE HPLIP 3.13.11 RPM packages "hplip", "hplip-hpijs", and "hplip-sane" work for you. In this case please report whether or not it works for you (you can add comments to this bug regardless that it is closed as "upstream" - i.e. there is no need to reopen it only to provide feedback). Many thanks in advance for testing it and for your feedback! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.