https://bugzilla.novell.com/show_bug.cgi?id=459215 User russbucket@nwi.net added comment https://bugzilla.novell.com/show_bug.cgi?id=459215#c1962 Summary: Iscan crashes when scanning to printer Product: openSUSE 11.0 Version: Final Platform: 64bit OS/Version: openSUSE 11.0 Status: NEW Severity: Normal Priority: P5 - None Component: Other AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: russbucket@nwi.net QAContact: qa@suse.de Found By: Community User On Sunday 14 December 2008 16:41:39 Olaf Meeuwissen wrote:
Putting this back on sane-devel.
Russ Fineman <russbucket@nwi.net> writes:
On Thursday 11 December 2008 15:20:42 you wrote:
Russ Fineman <russbucket@nwi.net> writes:
Can anyone tell me where to file bug report for Iscan?
https://www.avasys.jp/secure/english/linux_e/support_form.html
but if the problem is with any of the SUSE provides packages please report it with SUSE.
I can scan to a file just fine (Epson CX6600) but try as I can to scan to a printer and Iscan just closes down.
What do you mean with "just closes down"?
GUI interface just disappears (closes) from the screen.
That's a bug.
Can you scan to PNG file? If yes, change the print command (Click the Configuration button) to
cat > `date +%Y-%m-%d`.png
No if I scan to file, and try to select PNG or TIFF they are greyed out. I can only select PNM or JPEG. See Below.
Allright. No PNG support. That means you can't print because that relies on an intermediate PNG file. You shouldn't have been able to even select scanning to printer in that case.
I can select scan to printer but GUI diseapears as above and get the error message.
[snip]
Using Iscan version Epkowa driver from AVASYA. OpenSUSE 11.0. Ran fine on 10.3 and previous versions. Thought I saw something about have to use older version iscan-proprietary-drivers-2.10.0.1-10.1 iscan-2.10.0.1-21.1 iscan-firmware-2.8.0.1-48.1
You don't mention the iscan version you use, but I am assuming you are using a self-built version of 2.12.0 or later. The following is based on that assumption.
No 2,12 is 2.10 as below. I can download 2.12 and compile it. See if that corrects problem.
[snip] The problem appears to be Iscan looking for libpng0.so shared object file: error message: terminate called after throwing an instance of 'std::runtime_error' what(): libpng.so: cannot open shared object file: No such file or directory
there are two references to libpng.so: lrwxrwxrwx 1 root root 11 2008-11-13 10:18 /usr/lib64/libpng.so -> libpng12.so
-rwxr-xr-x 1 root root 21522 2008-10-07 08:13 /usr/lib64/compiz/libpng.so
Not sure if this is a SUSE problem or Iscan. Should the libpng.so link to libpng12.so?
It's a problem with both really. You can work around this by running iscan from the command-line as follows:
LTDL_LIBRARY_PATH=/usr/lib64 iscan
using this command starts iscan, selecting scan to printer still shows png and .tiff greyed out. cliclking scan gives following error: finemanruss@linux-f836:/usr/lib64> ltdl_library_path=/usr/lib64 iscan terminate called after throwing an instance of 'std::runtime_error' what(): /usr/lib64/libpng12.so.0: wrong ELF class: ELFCLASS64 Aborted I am in the process of reporting to Novell bugzilla now. Also tried to enter it on https://www.avasys.jp/secure/english/linux_e/support_form.html but I get a list of apache and java errors. says cannot contact server. Do I need to log on some where to report this? </snip>
If you file a bug report with SUSE, let me know (so I can follow it and don't have to do it myself). You should probably file it against the glibc package.
Hope this helps, -- Olaf Meeuwissen, LPIC-2 FLOSS Engineer -- AVASYS Corporation FSF Associate Member #1962 Help support software freedom http://www.fsf.org/jf?referrer=1962
-- Russ Registered Linux User #441463 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.