https://bugzilla.novell.com/show_bug.cgi?id=803603 https://bugzilla.novell.com/show_bug.cgi?id=803603#c1 Johannes Meixner <jsmeix@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED CC| |jsmeix@suse.com Found By|--- |Community User Resolution| |UPSTREAM See Also| |https://launchpad.net/bugs/ | |1064889 Summary|hplip bad installation |hplip 3.12.4 can't launch | |"hp device manager" --- Comment #1 from Johannes Meixner <jsmeix@suse.com> 2013-02-14 10:50:54 CET --- The issue is not caused by openSUSE, see https://bugzilla.novell.com/page.cgi?id=fields.html#status regarding "upstream bug". "reportlab" is not a required dependency. "reportlab" is only an optional dependency that provides support for an optional feature in HPLIP. "reportlab" is not required to run the "hp device manager" This issue is probably another duplicate of https://bugs.launchpad.net/hplip/+bug/1064889 Run "hp-toolbox" (that is the "hp device manager") directly on the command line to verify if you also get the Python traceback that is shown in https://bugs.launchpad.net/hplip/+bug/1064889 If you also get those Python traceback, it is fixed in a newer HPLIP version so that a HPLIP version upgrade should help. I provide the newest HPLIP as RPM packages "hplip", "hplip-hpijs", and "hplip-sane" for various openSUSE and Suse Linux Enterprise versions in the "Printing" development project in the openSUSE build service for 32-bit i586 and 64-bit x86_64 architecture. E.g. for openSUSE 12.2 x86_64 from this direct URL http://download.opensuse.org/repositories/Printing/openSUSE_12.2/x86_64/ Please read https://build.opensuse.org/project/show?project=Printing For general information see http://en.opensuse.org/SDB:How_to_set-up_a_HP_printer -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.