https://bugzilla.novell.com/show_bug.cgi?id=438978 User cstender@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=438978#c1 Summary: hp-systray cannot connect to my printer Product: openSUSE 11.1 Version: Beta 3 Platform: Other OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: Printing AssignedTo: jsmeix@novell.com ReportedBy: cstender@novell.com QAContact: jsmeix@novell.com Found By: --- hp-systray is unable to connect to my hp deskjet 6540. Printer was installed with yast. [starting printer] Oct 25 15:28:40 tank kernel: usb 5-6.3.3: new full speed USB device using ehci_hcd and address 8 Oct 25 15:28:40 tank kernel: usb 5-6.3.3: configuration #1 chosen from 1 choice Oct 25 15:28:40 tank kernel: usb 5-6.3.3: New USB device found, idVendor=03f0, idProduct=8204 Oct 25 15:28:40 tank kernel: usb 5-6.3.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Oct 25 15:28:40 tank kernel: usb 5-6.3.3: Product: Deskjet 6500 Oct 25 15:28:40 tank kernel: usb 5-6.3.3: Manufacturer: HP Oct 25 15:28:40 tank kernel: usb 5-6.3.3: SerialNumber: MY47D2R0X7040N Oct 25 15:28:40 tank kernel: usblp0: USB Bidirectional printer dev 8 if 0 alt 0 proto 2 vid 0x03F0 pid 0x8204 Oct 25 15:28:40 tank kernel: usbcore: registered new interface driver usblp [starting hp-systray] cstender@linux:~> hp-systray HP Linux Imaging and Printing System (ver. 2.8.7) System Tray Status Service ver. 0.1 Copyright (c) 2001-8 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. /usr/lib/python2.6/site-packages/dbus/connection.py:242: DeprecationWarning: obj ect.__init__() takes no parameters super(Connection, self).__init__(*args, **kwargs) [right button click on the hp-systray icon -> hp device manager] HP Linux Imaging and Printing System (ver. 2.8.7) HP Device Manager ver. 14.0 Copyright (c) 2001-8 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. libusb couldn't open USB device /dev/bus/usb/001/001: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/002/001: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/003/001: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/004/001: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/004/002: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/004/003: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/005/002: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/005/001: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/005/004: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/005/005: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/005/006: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/005/008: Permission denied. libusb requires write access to USB device nodes. error: Unable to communicate with device (code=12): hp:/usb/Deskjet_6500?serial=MY47D2R0X7040N warning: Device not found /var/log/messages shows the following: Oct 25 15:29:07 tank python: io/hpmud/musb.c 594: invalid usb_open: Keine Berechtigung Oct 25 15:29:07 tank python: io/hpmud/musb.c 594: invalid usb_open: Keine Berechtigung Oct 25 15:29:07 tank python: io/hpmud/musb.c 594: invalid usb_open: Keine Berechtigung Oct 25 15:29:07 tank python: io/hpmud/musb.c 594: invalid usb_open: Keine Berechtigung Oct 25 15:29:07 tank python: io/hpmud/musb.c 594: invalid usb_open: Keine Berechtigung Oct 25 15:29:07 tank python: io/hpmud/musb.c 594: invalid usb_open: Keine Berechtigung Oct 25 15:29:07 tank python: io/hpmud/musb.c 594: invalid usb_open: Keine Berechtigung Oct 25 15:29:07 tank python: io/hpmud/musb.c 594: invalid usb_open: Keine Berechtigung Oct 25 15:29:07 tank python: io/hpmud/musb.c 594: invalid usb_open: Keine Berechtigung Oct 25 15:29:07 tank python: io/hpmud/musb.c 594: invalid usb_open: Keine Berechtigung Oct 25 15:29:07 tank python: io/hpmud/musb.c 594: invalid usb_open: Keine Berechtigung Oct 25 15:29:07 tank python: io/hpmud/musb.c 594: invalid usb_open: Keine Berechtigung Oct 25 15:29:07 tank python: io/hpmud/musb.c 1058: unable to open hp:/usb/Deskjet_6500?serial=MY47D2R0X7040N Oct 25 15:29:07 tank python: hp-toolbox(UI)[9779]: error: Unable to communicate with device (code=12): hp:/usb/Deskjet_6500?serial=MY47D2R0X7040N Oct 25 15:29:07 tank python: hp-toolbox(UI)[9779]: warning: Device not found -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.