https://bugzilla.novell.com/show_bug.cgi?id=334764#c3
Johannes Meixner changed:
What |Removed |Added
----------------------------------------------------------------------------
Severity|Critical |Normal
Status|NEW |NEEDINFO
Info Provider| |wob@bermuda.ch
--- Comment #3 from Johannes Meixner 2007-10-18 09:58:54 MST ---
There is nothing wrong in the YaST logs.
I assume the hp line in /etc/sane.d/dll.conf is correctly enabled
(i.e. no leading # character) so that the driver hp is activated.
Then YaST calls "scanimage -L" which runs all activated drivers
but then the hp driver doesn't find the scanner.
In this case the YaST help text reads:
--------------------------------------------------------------------
SCSI scanners are normally detected.
If difficulties arise proceeding with [Add],
check whether your scanner is shown by the command "lsscsi".
If not, the SCSI system cannot communicate with the scanner.
Verify that an appropriate kernel module for the SCSI host adapter
has been loaded.
..
If a driver is set up but no scanner is recognized by the driver,
possible reasons are:
The scanner is not connected or switched off,
the driver is not the right one for the particular model
(even small differences in model names or internal differences in
the same model series may require different drivers),
there are low-level (kernel related) device communication problems
(e.g. a low-level USB problem or a low-level SCSI problem).
--------------------------------------------------------------------
I need debugging info from the SANE software in this case.
See "Trouble-Shooting (Debugging)" at
http://en.opensuse.org/SDB:Configuring_Scanners_from_SUSE_LINUX_9.2
In your particular case do as root:
export SANE_DEBUG_DLL=4
export SANE_DEBUG_HP=128
export SANE_DEBUG_SANEI_SCSI=255
scanimage -L &>/tmp/scanimage.debug
unset SANE_DEBUG_SANEI_SCSI
unset SANE_DEBUG_HP
unset SANE_DEBUG_DLL
and attach /tmp/scanimage.debug.
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