https://bugzilla.novell.com/show_bug.cgi?id=790729 https://bugzilla.novell.com/show_bug.cgi?id=790729#c0 Summary: Can not configure OTRS Classification: openSUSE Product: openSUSE 12.2 Version: Final Platform: x86-64 OS/Version: openSUSE 12.2 Status: NEW Severity: Normal Priority: P5 - None Component: Other AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: andres.kaaber@gmail.com QAContact: qa-bugs@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/536.11 (KHTML, like Gecko) Chrome/20.0.1132.57 Safari/536.11 After installing otrs package "zypper in otrs" one should open browser and continue with configuration on localhost/otrs/installation.pl but error accours Server error! The server encountered an internal error and was unable to complete your request. Error message: syntax error at /srv/otrs/Kernel/Config/Files/ZZZAuto.pm line 15, near "'http://ftp.otrs.org/pub/otrs/itsm/packages31/'" syntax error at /srv/otrs/Kernel/Config/Files/ZZZAuto.pm line 18, near "}" Compilation failed in require at /srv/otrs//Kernel/Config/Defaults.pm line 1860. , If you think this is a server error, please contact the webmaster. Error 500 It is a bug in file /srv/otrs/Kernel/Config/Files/ZZZAuto.pm line 15 wich is missing a , at the end. Original file: ... $Self->{'Package::RepositoryList'} = { 'file:///srv/otrs/itsm/packages30/' => '[--OTRS::ITSM 3.0 local repo]', 'file:///srv/otrs/itsm/packages31/' => '[--OTRS::ITSM 3.1 local repo]', 'http://ftp.otrs.org/pub/otrs/itsm/packages30/' => '[--OTRS::ITSM 3.0 Master--] http://ftp.otrs.org/' <- line 15 should end with , 'http://ftp.otrs.org/pub/otrs/itsm/packages31/' => '[--OTRS::ITSM 3.1 Master--] http://ftp.otrs.org/' }; ... after adding , and refreshing page configuration goes on Reproducible: Always Steps to Reproduce: 1. 2. 3. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.