On Thu, 2005-05-05 at 15:24 +0200, Anders Johansson wrote:
On Thursday 05 May 2005 15:09, Preston Crawford wrote:
No, actually it seems to have gotten worse here. This used to be a place where, if you had a problem with the distro, you could talk about it. It's sad too. I love SuSE and push it everywhere I can. Have done so for years. And I used to hold the SuSE community in the highest regard. I hope this (both the software problems and the flaming when you complain) are just a blip.
Not really, Preston. Lots of people are discussing problems they have here without getting flamed. It's just that most people don't accompany their discussions with repeated threats to switch distros. That has always been a very good way to piss people off on this list.
It's not a threat. If people take it that way, then that's them. What I'm trying to convey is the point that (for me at least) the value I get out of SuSE is in the level of quality of the distro and in the updates after I purchase it. So when I talk about other distros my point is to say that the distro I know and love is losing its one HUGE advantage over these other distros. It's not a threat. It's me expressing a concern. To the average Linux newbie, they won't even think about *paying* for a distro. Linux is "free" to them, so they don't want to spend a dime on it. So already SuSE is fighting an uphill battle by selling a distro in a market where almost every other user-oriented distro is free. However, they bring craftsmanship and ease of updating to the equation, so it's possible to convince people of the value of paying for it. So the reason I raise the issue of other distros is (as I've said before), because once SuSE loses that edge, there really is no reason for SuSE Pro to become anything other than another community-supported free Fedora-like distro. And I'd hate to see that happen. I like paying for a good quality distro.
It is also a fact that not everyone sees the problem you had with firefox. I for instance didn't have it. A friend of mine updated four machines, on three of them firefox worked, on the fourth it didn't. That should be a clue that this problem is tricky and not something guaranteed to be found before release.
I understand that not everyone is having the problem. But if you had a friend (just anecdotal evidence) who had it happen on 1 of 4 machines, I would think semi-rigorous testing on SuSE's part would have turned this up on at least a couple machines, just the same, and caused them to pause. Preston