Dear All, as someone who has watched this list from the sidelines for a long time here are my thoughts on this thread. One of the *brilliant* things about open source and mailing lists like this one is how you can find the answers to so many problems with your software from those more knowledgeable than you (I have Anders to thank for at least one Emacs install fix!). However, if I'm trying to persaude others to follow me down the Linux route, one of the problems I have is that often newbies are put off by the attitude of more experienced users. I'm a tech support person, and I learned a long time ago that you need to frame questions in a particular way to ensure that you get a reasonable response. However, I'm sure not everyone has that same knowledge. Those who don't shouldn't be flamed for asking a question out of turn (even if the answer is RTFM). If we make Open Source a scary place to be then people are going to stay with their buggy, dreadful XP stuff cos at least its got cuddly icons and a cuddly paperclip! Just my tuppence worth... Take Care Richard