Mailinglist Archive: opensuse (4288 mails)

[Art Fore <art_fore@xxxxxxxx>]

I am not being disgruntled, just stating fact. I purchased 8.0 Pro which
includes 90 days support. Did the same with 7.3. Either they did not support
something under the installation support or it takes two weeks IF you ever
get an answer. I still have an issue with Kinternet not working, no one on
the list seems to know what the problem is (on two computers), have not
found any information in help or website. Sent email to suse support. No
answer. This was same as in 7.3. 

Art

-----Original Message-----
From: Tor Sigurdsson [mailto:tosi@xxxxxxxx]
Sent: Tuesday, April 30, 2002 5:05 PM
To: suse-linux-e@xxxxxxxx
Subject: Re: [SLE] Complaints about 8.0


-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1


What do you mean ? If you want tech support beyond the install-support, you 
can always purchase their tech-support contract ?

http://www.suse.de/en/services/support/index.html

Don't expect free support for free software. They don't make a load of money

selling packages, given that the printing cost alone must be pretty near the
retail price of the package.

.·°º{ why don't you create your own distro if your'e disgruntled ? }

- -tosi


Art Fore (þriðjudagur 30. apríl 2002 23:42)
> Tech Support? What tech support? That is the one weakness of SuSE. The
tech
> support is the list.
>
> Art
>
> -----Original Message-----
> From: Dennis Tuchler [mailto:dtuchler@xxxxxxxxxxxxx]
> Sent: Tuesday, April 30, 2002 3:31 PM
> To: S.u.S.E. mailing list
> Subject: [SLE] Complaints about 8.0
>
>
> The large number of complaints about particular problems in 8.0 on
> listserv make me wonder whether there is doubt about the reliability of
> technical support at S.u.S.E.
>
> Is there such doubt?
>
> dj tuchler

- -- 
This mail is sent using KMail and Linux.
Thus it is 100% guaranteed virus free.
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.0.6 (GNU/Linux)
Comment: For info see http://www.gnupg.org

iD8DBQE8zzEg6mRH+PEpr2YRAs33AKCOMSVwE4IkswHBFn2XnmMvnVFAcQCfcBUi
IByMtO6H6nQLtdgxkGRqXPY=
=Pt6y
-----END PGP SIGNATURE-----


-- 
To unsubscribe send e-mail to suse-linux-e-unsubscribe@xxxxxxxx
For additional commands send e-mail to suse-linux-e-help@xxxxxxxx

Also check the archives at http://lists.suse.com