You know Landy you are right, but in my case I have 2 Bad CD, and I can't return them. And in the past SuSE has sent out replacement CD's, I have been running SuSE since they started and have never had any problems with support and having CD's replaced. But trying to get 2 Replaced now, for the Pro version I feel is like fighting with a German Tiger Tank... Patrick Not Happpy Customer On Wed, 4 Oct 2000, Landy Roman wrote:
i want to write in support of ben rosenberg. i am one who has received his tips during and off working hours from and not from suse address.
i think most people expect to much from support from official company. look at microsoft or any other co. $35 per situation will get you 20 minutes support.
the best support one can recieve in linux is from mailing list at all times 365 days a year.
true the base support of suse sucks but they cant do better... well i guess they could remove that if you upgrade the kernell you loose support.
but, ben is a supportive individual, did he err in quoting "oricefes" well only if he used suse address.
but he is a supporting individual who likes to help
-- Rolando Roman SuSe 6.4 Linux virtuoso 2.2.16 #1 Sun Jul 9 17:51:02 GMT 2000 i586 unknown
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