Mailinglist Archive: opensuse (2407 mails)

[corsepiu@xxxxxxxxxxxxxx (Ralf Corsepius)]

Michael Hasenstein wrote:
> 
> Gerry Doris wrote:
> 
> > In my opinion I believe that SuSE needs to refocus on your QC if you are
> > to gain market share particularly in North America.

.. and Germany is the proverbial "service desert", SCNR :)
[There is always a point of truth in any proverb :]

> The majority of people that I've heard says the exact opposite.
The majority of people will tell you that the VW Beetle was a
terrific car and that MS Win is the best OS :)

Anyway, I basically share Ron's and Gerry's opinion about SuSE
having a QC problem and about experiencing a drop in quality over
the years. 

Don't get me wrong, a distribution like SuSE is complex, therefore
nobody expects it to be 100% perfect.

However, there is no point in reacting overly arrogant, aggressive
or in trying to argue over details. SuSE's marketing has raised high
expectations, SuSE had set high standards with previous versions,
SuSE seems to have problems in keeping the pace, there is a Linux
hype going on, the Linux community has changed, ... and SuSE has
changed, too.

So simply read this as "Some customers complain about a drop in
quality in SuSE distributions and we (SuSE) should care about it".

Ralf


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