Michael Hasenstein wrote:
Gerry Doris wrote:
In my opinion I believe that SuSE needs to refocus on your QC if you are to gain market share particularly in North America.
.. and Germany is the proverbial "service desert", SCNR :) [There is always a point of truth in any proverb :]
The majority of people that I've heard says the exact opposite. The majority of people will tell you that the VW Beetle was a terrific car and that MS Win is the best OS :)
Anyway, I basically share Ron's and Gerry's opinion about SuSE having a QC problem and about experiencing a drop in quality over the years. Don't get me wrong, a distribution like SuSE is complex, therefore nobody expects it to be 100% perfect. However, there is no point in reacting overly arrogant, aggressive or in trying to argue over details. SuSE's marketing has raised high expectations, SuSE had set high standards with previous versions, SuSE seems to have problems in keeping the pace, there is a Linux hype going on, the Linux community has changed, ... and SuSE has changed, too. So simply read this as "Some customers complain about a drop in quality in SuSE distributions and we (SuSE) should care about it". Ralf -- To unsubscribe send e-mail to suse-linux-e-unsubscribe@suse.com For additional commands send e-mail to suse-linux-e-help@suse.com Also check the FAQ at http://www.suse.com/support/faq