Mailinglist Archive: opensuse (2407 mails)

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Re: [SLE] Disgruntled Customer (README)
  • From: gdoris@xxxxxxxx (Gerry Doris)
  • Date: Wed, 23 Aug 2000 17:35:43 -0400 (EDT)
  • Message-id: <Pine.LNX.4.21.0008231713060.800-100000@xxxxxxxxxxxxxxxxxx>



Not to beat a dead horse too badly but....

In 6.3 two programs that were important to me (sendfax and susefax) worked
perfectly. However, in 6.4 those programs were (are) broken. susefax is
a "signature" program that is even highlighted in the manual.

I put in a trouble ticket for this and was eventually told that your
developers were too busy to work on fixing them. I have since asked
several times if there are plans to make the fixes but my requests have
not been answered.

Frankly, after having bought all these copies of SuSE that are sitting
around my desk I'm having second thoughts about whether I did the right
thing. I believe that 6.4 was initially rushed out the door to compete
with Redhat's 6.2...why else would all those bugs have needed to be fixed
just after releasing the 6.4 version?

In my opinion I believe that SuSE needs to refocus on your QC if you are
to gain market share particularly in North America.

Gerry

"The lyf so short, the craft so long to learne" Chaucer


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