https://bugzilla.novell.com/show_bug.cgi?id=688614 https://bugzilla.novell.com/show_bug.cgi?id=688614#c0 Summary: When Installing printer HP Officejet 7500A using HP-SETUP, when printing we get on the printer "Unable to open initial device, quitting" Classification: openSUSE Product: openSUSE 11.4 Version: Final Platform: i686 OS/Version: openSUSE 11.4 Status: NEW Severity: Normal Priority: P5 - None Component: Printing AssignedTo: jsmeix@novell.com ReportedBy: jordirelats@terra.es QAContact: jsmeix@novell.com Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux i686; rv:2.0.0) Gecko/20100101 Firefox/4.0 When Installing printer HP officejet 7500A (LAN MODE) using the HP_SETUP the printer is found and install without problem, but when print on the print document I get the following message **** Unable to open the initial device, quitting. When the printer is installed using yast on tcp port using Jetdirect option is working perfectly. For other printers the hp-setup works perfectly Reproducible: Always Steps to Reproduce: 1Install printer hp officejet 7500A with hp-setup 2. 3. Actual Results: on the printing document I get **** Unable to open the initial device, quitting. Expected Results: the document selected to be print -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.