https://bugzilla.novell.com/show_bug.cgi?id=457073
User robin.listas@telefonica.net added comment
https://bugzilla.novell.com/show_bug.cgi?id=457073#c5
--- Comment #5 from Carlos Robinson 2008-12-08 06:48:14 MST ---
I reported here, because as mail server was down, there was no point on sending
you an email on Saturday. There is no emergency procedure known. I see that it
is useless reporting here, and will think again of reporting :-(
The normal procedure for Bugzillas has always been to report here, not outside.
We have been told that many times. You want private mail? That's a breach of
procedure, but Ok, I will do, even though you have the headers above and the
"Message-ID" and you could dig out the mails for yourself. I don't understand
why you want me to waste my time.
Notice that this problem affected everybody, not me alone. Even your mail
archive was affected. I got contacted off-list by several people. If you don't
believe me, just download
http://lists.opensuse.org/opensuse/opensuse-2008-12.mbox.gz, search for the
"Message-ID"s given above, and verify for yourself.
And yes, me and some others that are watching this bugzilla considered your
closure as, at least, improper. Every time some one closes as "invalid" a
report, it seems as a rebuke. Some people have told me in private that they
will not report again because of that. Politeness is important!
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