Philipp Thomas wrote:
[snip]
If somebody willingly breaks his or her system, they get to keep the pieces and complaints will be rejected, as we offer no support for building your own software (well, we do, but at EUR 1600 per man day).
Philipp
Nice work if you can get it! Hehe. I think all you guys do a fantastically good job but maybe you're getting caught in a no-win as Linux user patterns change. Judging from news groups, a lot of new users head straight for the multimedia section and then start asking how to build or rebuild the apps to provide all the ripping, playing, encoding, etc. stuff that they've come to take for granted on er other platforms. Just an example, because of the very rapid growth in the availability of said apps on Linux. So the user demand is probably out there and growing for a "Murphy's guide to building SuSE rpms" even though the consequences, as you say, can have right royally painful results because it's not always as straightforward as it looks. No easy answers, I guess, although the questions are still there.