Ricardo Rodriguez wrote:
Of course everyone here is a Suse user, but anyone with experience using Mandriva and their support?
From the business point of view, it is extremely convenient for Suse to keep this mailing list running as a primary support line for thousand of users. I don't think any other distro has such a rich resource as this list.
Anyone can feedback me about Mandrake support? I'm in the middle of "wait for version 10 to be released AND internationally shiped" or "just go ahead and get another user friendly distro". I get the feeling that NOT USING SUSE is to be walking by myself when needing some help.
Any feedback?
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I've not looked too closely to see if there is a similar forum as I've subscribed to Mandriva Club (just a way of supporting them when they were in trouble), but there must be some such free support for people who download the distro when it goes public. As a club member, I don't buy the distro, I download the CD's, install and register it. There is mandrivaexpert (mandrakeexpert as was) available to club members which has been very helpful to me in the past, various experts will own the problem and try to resolve it for you. You can update the incident and close it once it's resolved, so it gives you a more personal feel that it's being worked on. There is paid for per incident support also available as with SuSE, but the free support is all I've ever needed - running 3x SuSE 9.3, 1x gentoo 2005.1 and 2x mandriva LE 2005 boxes. Regards Sid. -- Sid Boyce ... Hamradio License G3VBV, licensed Private Pilot Retired IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support Specialist Microsoft Windows Free Zone - Linux used for all Computing Tasks