Glenn Holmer wrote:
On Tuesday 23 October 2007 06:33:30 Jorge Fábregas wrote:
On Monday 22 October 2007 11:54 pm, Kevin Dupuy wrote:
Mine as well. I ordered it on 10/1. I'm going to call Novell tommorow. I seem to remember it took a while for 10.2 last year, but not 22 days! Not to mention they said it was shipping on 10/11 in my email.
What bothers me is their lack of response. I went to:
http://shop.novell.com/question
and provided all my order details and never received any answer.
Same here. I just got off the phone with Novell, and mentioned this thread, which got me bumped up another level. But I still didn't get any more information. I was told that the product is built to order (!), which is why it takes so long.
Somebody needs to get this straightened out. I've ordered the boxed set every single time since 5.3 ten years ago, and never had to wait this long. Maybe I should stop ordering it and stick with the download...
One thing to bear in mind, is that it may be coming from some fulfillment company, rather than direct from Novell or SUSE. If so, they're the ones screwing things up. -- Use OpenOffice.org http://www.openoffice.org -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org