29 Apr
2003
29 Apr
'03
00:12
On Monday 28 April 2003 13:40, Christopher D. Reimer wrote:
So what now, I am just SOL?
I think this is what the email list is for...
Just a dose of reality: Early on, I had some problems that I submitted to SuSE. To their credit, they were getting back to me, average response time was 24 hours. After 3 days of this (and, yes, we were tracking closer to an answer), I submitted the question here. 30 minutes later, my question was answered, my problem was solved, and I was up and running. Personally, I think this *IS* the support ... and it's excellent.