On Thu, Jan 31, 2002 at 08:06:00PM -0500, Doug McGarrett wrote:
Josh said that HP used to be known for quality. I guess that "used to be" is the operative expression. There is only 30 days of support for their ink jet printers, and only 1 year for their Laser-Jets. After that, it will cost you big bucks for telephone
I've got one of their inkjet printers. A Deskjet 940c. I'm having difficulties printing with it, it often only prints after I cycle the power on it while a print job is que'd; and even then it usually misses the last line or two of each page. I've tried all of the drivers, that come with SuSE Linux 7.3 pro for it. The ghostscript, generic, and brand name ones. (In accordance with the advice on the net I'm using the HP's ghostscript inkjet driver, it does provide somewhat better quality, but like all of them it misses the last couple of lines.) I wish I knew a solution for this; I should have asked the group earlier. (Incidentally, it *is* out of warrenty.)
I have XP Home ed. pre-installed with a BIOS lock, my computer didn't come with a WinXP install CD. In fact, unfortunately, it doesn't even come with a vendor rescue CD. The space in the top of the case for the rescue CD they must have included in the near-past before they found another way to increase profits has a cute little CD-shaped piece of cardboard with the phone number of Hewlett-Packard's toll support line. Cheapskates. They
Update: according to an article on ZDNet, which strangely spun it into praise of the company for it's forward-thinking, they've changed their policy. They now will provide a rescue CD for $10 if you ask for one and have a problem with hard-drive failure, hard-drive partitioning or a hard-drive upgrade only. You must also provide proof of ownership. New HP computers are now shiped with rescue CDs, but old users must either lie to HP and pay $10 or wait until the problem really occurs, pay $10, and wait with an inoperable computer until HP's rescue CD arrives.