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On Sunday, 2008-11-02 at 14:09 -0800, John Andersen wrote:
This is a known bug of gmail.
Borrowing info from someone in the Spanish list, it happens because gmail
encodes messages with utf-8 text as base64, and then opensusse list server
(mlmmj) adds a text part with the unsusbscribe address. This combination can
not be handled by GMail webmail and is well known.
Hmmm, so the the attachment of his sig in utf8 seems to be problematic
only when relayed via Opensuse to users of the web interface.
Those who pop/imap gmail have no problem.
Interesting.
It is a problem if someone sends an email from gmail webmail's to the list
and then it is also seen on the webmail. If you use something else to view
the email (ie, you download it via imap or pop3) then there is no problem,
which means that the bug is in the webmail viewer.
It is not his attachment that causes the problem. His sig triggers gmail
encoding the email in utf and base64. So far so good. But then the list
server adds a text to the bottom, as plain text. You can see this by
looking at the source email with "less", for instance.
It goes like this:
********************
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: base64
Content-Disposition: inline
References: <490BFCEA.60807@ntm.org>
<200811010851.32549.Jerry@effjayare.net>
Reply-To: "OS-en"
Status: RO
X-Status:
X-Keywords:
X-UID: 1
MjAwOC8xMS8xIEplcnJ5IEhvdXN0b24gPEplcnJ5QGVmZmpheWFyZS5uZXQ+Ogo+IE9uIEZyaWRh
eSAzMSBPY3RvYmVyIDIwMDggMjM6NTM6MzAgSm9lIE1vcnJpcyB3cm90ZToKPj4gVGhpcyBpcyBq
dXN0IGEgaGVhZHMgdXAuICBJIHdhcyBqdXN0IHRyeWluZyBhZ2FpbiB0byBmaW5kIHRoZSBjYXVz
...
L2dpYmJlcmlzaC5jby5pbArXkC3XkS3Xki3Xky3XlC3XlS3Xli3Xly3XmC3XmS3Xmi3Xmy3XnC3X
nS3Xni3Xny3XoC3XoS3Xoi3Xoy3XpC3XpS3Xpi3Xpy3XqC3XqS3XqgoKw6Qtw7Ytw7wtw58tw4Qt
w5Ytw5wK
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********************
It is this combination of three factors that triggers the problem. Good
and proven mail clients have no problem, but gmail webmail's has.
So gmail webmail's users have to live with this, and hope that gmail
solves it.
My recomendation is to open gmail, click help, click "reading", then
"Messages aren't displaying properly", then to "Review our known issues
page", there to "Composing and Reading Mail", then to the bottom, at
"Don't see your issue listed above?", select the topic "reading email" or
"encoding", where you reach the "Reporting a new issue" page. And go
ahead, report it.
I just did.
If more people report it, they may try to solve it.
- --
Cheers,
Carlos E. R.
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