2014-04-09 18:09 GMT+02:00 Jim Henderson
The trend (and I'm not saying /every/ user does this, that's not a 'trend') is that the user goes for what is most convenient for them - to ask a question and wait to be told the specific answer they need rather than have to even search for it. The only way to effectively combat that behaviour is to make the information more conveniently available than even asking a question.
I see too the many users requesting over and over the same questions. More difficult is to see how many users just find by themselves the answers they need. Probably some of them use the wiki (or try to do so), if the statistics available here http://en.opensuse.org/Special:Statistics are reliable, in the last 24h (20:00 - 20:00 CET) the English wiki received ~50937 visits (I save the data since some times). At least a fraction should be real users. There will be always the "lazy" users, but a more user-oriented* wiki could be useful at least for the rest (even to give a link to the lazy ones :P). Wiki context-reachability (from YaST for example) probably it's too difficult/not doable. * For example (borrowing ideas from the first thread message): - right-to-the-point guide (the SDB...the potentially more useful namespace currently hidden by the search default settings...) - easier instructions (GUI way) in the first place and then, if really needed, the more cryptic ones for the geeks (that probably don't need them...) Caig -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org