On Friday 29 November 2013 17:55:28 jdd wrote:
Hello,
this is partly related to the discussion about priorities, but I don't want to hijack this other thread.
I just wanted to say that I noticed three important blocking steps in my geecko life. I don't ask you to solve *my* problem, but I thing the project in his whole could benefit if more people could pass these steps more easily.
* use of bugzilla. I was part of the very first open office french gteam loooooooooooooong time ago, an,d I had to wait several *years* before being able to manage bugzilla. We need still something more progressive to guide new geeckos to make usefull bugzilla reports (I'm not even sure mine are good)
* use of the wiki. I started the french wiki and was from the beginning in the opensuse adventure. But when the wiki was re-organised, I stopped completely using it. A wiki is *by nature* unorganised and anyway accessed mostly through google or other search engine. Having to find where to put my participation was relly too difficult. - there is at least a need of better explanation of where do what work.
Both above are a pain, yes. Bugzilla Iwith don't know what to do with :( With regard to the wiki, however - the KDE community has this separation between 'techbase' and 'userbase': separate developer/contributor documentation/coordination and user help. We use the namespaces with SDB et, but for me at least it doesn't work as clean as having a different domain/wiki instance. Also, we have essentially three kind-of places you can get help: SDB (vetted, quality documentation), 'normal' wiki pages (?) and what is now activedoc. I know Activedoc is new and I think the team has the ambition to bring the SDB and other documentation in there (?). That would be a great step forward: user documentation/help is on activedoc. Our wiki would be purely for contributors/participants of openSUSE. Of course, our https://en.opensuse.org/Portal:How_to_participate page needs MUCH work. Once upon a time, this page was reasonably complete, then it was in a horrible state for a while, now it's simply short and incomplete but at least it doesn't look messy. Unfortunately it points to openFate which, as far as I can tell, is not used by developers. Or is it?
* right now, or better said one year ago I wanted to help a friend developer entering his software (EKD=EnKoderDemixer) in OBS. I was never able to do so. Not for OBS itself, but I don't understand hos to write a spec file. I don't even understand the vocabulary used in the help files.... I compile kernel since nearly 20 years now so I should be able to do OBS. I probably could achieve this if I had not other (family) problems at the same time, but this is anyway a blocking part. Better doc? as I still have this work to do, I may help :-)
As Dimstar and others have pointed out, there is plenty of documentation and walk-throughs and video's. It would be nice, however, if a freshly created OBS account would point the brand new user to some of this content, help to get them going... Those of you familiar with many modern webservices and mobile apps must have seen that approach in action.
thanks jdd
Hugs, J