I mentioned on one of the previous threads the idea of a mentoring
program on openSuSE. Have a person or group of people nominated as
openSuSE Migration Mentor for example and they would be the focal
point of the new comers to ask for help (even if it is to show them
the forums and wikis we have available for support). Also the idea of
the spokesperson for different regions would help cover the need of
someone to get the information going. To Walk the Talk (how we call it
on the company we work), get the info that people usually find
difficult to get and make them flow easilly to everyone.
2008/10/23 manchette
In terms of helping newcomers from other OS experience : We have these people buying netbooks massively recently, they often are coming from windows and need help when Linux is the OS of the new toy ... An example with SLED 10 sp1 (Msi wind U90x machine for example ). They're not professionals for all of them and are thus willing firefox 3.0.3 and recent applications . They've got no clue how to update their applications or to install openSuse 11 (for example) They are coming from a different world and should find very easily ways to upgrade/update applications or to install opensuse 11 if needed.
So in terms of features needed : simple tools like the following : -Why not summarise the netbooks on the market and see which ones are supported by which OS ? It'd be nice, so that we won't have to wonder if Atom will work ok or not , 512 mb of ram is this enough ... and the like . - An easy install guide as discussed before will also do for this kind of users.
Fabrice
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