30 May
2018
30 May
'18
02:24
On 30/05/18 02:18, Stefan Seyfried wrote: > Am 29.05.2018 um 16:13 schrieb Anton Aylward: >> On 29/05/18 04:05 AM, Simon Lees wrote: >> I can see that there is customer info that must remain private. >> I, too, an a 'customer' for various entities and I have to supply them with with >> information such as credit card numbers. >> >> But let's face reality. >> [snip] >> But I don't see how a bug in FOSS software is in that category. >> I don't see that the fact that Company X uses a specific application made of >> FOSS software is "private customer information". > This information is really mostly harmless. > But when I report a bug at work, I add > * log files (host names, IP addresses) > * config files (host names, IP addresses, config options, security > settings, ...) > * a detailed description of our specific setup (in the "how to > reproduce" section) > * a detailed description of the system tuning, make and model of the > used hardware, ... > * crashdumps (unlikely to end up in bugzilla due to their sheer size, > but maybe parts of them from the debugger tool output) > > This is probably not only data of the company I work for, but also from > our customers. > > This all is clearly confidential, as it would for example be interesting > for attackers trying to sneak into our network, or for competitors. > > Because of this, SUSE had to sign a NDA with us for us to even consider > buying subscriptions / support, and my employer would surely sue the > hell out of SUSE, Microfocus, whoever if this would not be respected. > I think this is the same with most other customers. And yet you just said that the info. you provide SUSE in a bug report may contain customer information... Ouch! > Perhaps it would help clear up this matter if you could tell us what > class of >> information is so sacrosanct, what information I couldn't search & find or >> derive using conventional "detective" methods that I read about in detective or >> detective-lawyer novels. > HTH BC -- "..The times have been That, when the brains were out, the man would die,.." "Macbeth", Shakespeare -- To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse-factory+owner@opensuse.org