[Bug 205371] New: Incorrect screen size for monitor Gareway EV500.
https://bugzilla.novell.com/show_bug.cgi?id=205371 Summary: Incorrect screen size for monitor Gareway EV500. Product: openSUSE 10.2 Version: Alpha 4 Platform: i686 OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: SaX2 AssignedTo: ms@novell.com ReportedBy: rmatov101@charter.net QAContact: qa@suse.de During installation sax2 set up second screen (Gateway 15" EV500) size in xorg.config as 28 21. This is correct in centimeters, but xorg expects milimeters. The result was that KDE used huge fonts, on both screens. Correction of that value and restart of KDE solved the font size problem. I can't see size entry in dabase of monitors, so something else would be the problem. Second problem huge Main Menu that wasn't updated after KDE restart (logout, login) will be reported in another bug report, after this one. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=205371 ------- Comment #1 from benji.weber@gmail.com 2006-09-13 00:02 MST ------- I can confirm this, fonts several centimetres high post installation in alpha4 (no problem prior to alpha4). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=205371 ------- Comment #2 from rmatov101@charter.net 2006-09-13 19:19 MST ------- It would be usefull, if you give the monitor make and model. It has to be corrected, and it is not wrong for all models. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=205371 ms@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |rmatov101@charter.net ------- Comment #3 from ms@novell.com 2006-09-14 06:14 MST ------- sax will setup the screen size in mm. I assume this information is wrong in the DDC record of the monitor itself. If you don't mind send me the information from the command: init 3 hwinfo ---monitor Thanks -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=205371 rmatov101@charter.net changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|rmatov101@charter.net | ------- Comment #4 from rmatov101@charter.net 2006-09-14 20:51 MST ------- Here you have 2 versions, for 10.2a4 and 10.0: 10.2a4 >hwinfo --monitor 26: None 00.1: 10000 Monitor [Created at monitor.93] Unique ID: jyhG.h4Srf5JnZQ3 Hardware Class: monitor Model: "Gateway Monitor" Vendor: GWY "Gateway" Device: eisa 0x138c Resolution: 720x400@70Hz Resolution: 720x400@88Hz Resolution: 640x480@60Hz Resolution: 640x480@72Hz Resolution: 640x480@75Hz Resolution: 800x600@56Hz Resolution: 800x600@60Hz Resolution: 800x600@72Hz Resolution: 800x600@75Hz Resolution: 1024x768@87Hz (interlaced) Resolution: 1024x768@60Hz Resolution: 1024x768@70Hz Resolution: 1024x768@75Hz Resolution: 720x540@70Hz Resolution: 800x600@85Hz Resolution: 1024x768@85Hz Resolution: 1280x1024@60Hz Size: 270x200 mm Config Status: cfg=new, avail=yes, need=no, active=unknown 10.0 >hwinfo --monitor 26: None 00.0: 10000 Monitor [Created at fb.70] Unique ID: rdCR.EY_qmtb9YY0 Hardware Class: monitor Model: "Generic Monitor" Vendor: "Generic" Device: "Monitor" Resolution: 1024x768@76Hz Driver Info #0: Max. Resolution: 1024x768 Vert. Sync Range: 50-90 Hz Hor. Sync Range: 31-61 kHz Config Status: cfg=new, avail=yes, need=no, active=unknown As you can see 10.2 has size and configuration failed, 10.0 had no size listed, but configuration had no probllems :-) Here is section of bad xorg.conf: Section "Monitor" DisplaySize 300 225 HorizSync 30-69 Identifier "Monitor[0]" ModelName "17GS-2" Option "DPMS" VendorName "VIEWSONIC" VertRefresh 50-160 UseModes "Modes[0]" EndSection Section "Monitor" DisplaySize 28 21 HorizSync 30-60 Identifier "Monitor[1]" ModelName "EV500A" VendorName "GATEWAY" VertRefresh 60-80 UseModes "Modes[1]" EndSection -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=205371 ms@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |rmatov101@charter.net ------- Comment #5 from ms@novell.com 2006-09-15 02:17 MST ------- Hmm, I'm sorry I can't reproduce this. On my system (alpha4) I got from hwinfo: Size: 337x270 mm and sax2 wrotes: DisplaySize 337 270 Could you reproduce this if you call the following commands: init 3 sysp -s xstuff what output do you get ? what output do you get from rpm -q --changelog sax2 | head Thanks -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=205371
rmatov101@charter.net changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|NEEDINFO |ASSIGNED
Info Provider|rmatov101@charter.net |
------- Comment #6 from rmatov101@charter.net 2006-09-15 16:54 MST -------
> sysp -s xstuff
Card0 => DDC : VSC394A
Card0 => Name : VIEWSONIC 17GS-2
Card0 => Vendor : VSC
Card0 => Primary : 01-00-0
Card0 => Chipset : ati
Card0 => Vsync : 160
Card0 => Hsync : 69
Card0 => Vesa : 800 600 45 75
Card0 => Vesa : 1024 768 53 70
Card0 => Vesa : 1024 768 57 75
Card0 => Vesa : 1024 768 57 75
Card0 => Vesa : 1024 768 53 70
Card0 => Vesa : 1280 1024 61 60
Card0 => Dacspeed : 200
Card0 => Modeline :
Card0 => Memory : 4096
Card0 => Current : 01-00-0
Card0 => RawDef : None
Card0 => Option : None
Card0 => Extension : None
Card0 => Module : nv
Card0 => Display : CRT
Card0 => Size : 300x225
Card0 => ColorDepth : 16
Card0 => VesaBios : 3.0
Card1 => DDC : GWY138c
Card1 => Name :
Card1 => Vendor :
Card1 => Primary : 01-00-0
Card1 => Chipset : ati
Card1 => Vsync : 87
Card1 => Hsync : 62
Card1 => Vesa : 640 480 35 75
Card1 => Vesa : 800 600 45 75
Card1 => Vesa : 1024 768 62 87
Card1 => Dacspeed : 200
Card1 => Modeline :
Card1 => Memory : 4096
Card1 => Current : 00-06-0
Card1 => RawDef : None
Card1 => Option : None
Card1 => Extension : None
Card1 => Module : ati
Card1 => Display : CRT
Card1 => Size : 28x21
Card1 => ColorDepth : 16
Card1 => VesaBios : 3.0
> rpm -q --changelog sax2 | head
* Mon Sep 04 2006 - ms@suse.de
- fixed .pro project file according to last include path
fix from Stefan. Added -Iquote ...
* Sat Sep 02 2006 - sndirsch@suse.de
- sax2.diff:
* finally removed issues when xf86Parser.h/xf86Optrec.h is
installed to /usr/include/xorg
* Fri Sep 01 2006 - ms@suse.de
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https://bugzilla.novell.com/show_bug.cgi?id=205371 ------- Comment #7 from rmatov101@charter.net 2006-09-15 17:10 MST ------- Interesting 14.76" (300x225 => 375mm diagonal or 14.76") is recognized size of 17" monitor (it should be cca 16" visible). That can explain smaller initiall picture than actual screen. For Gateway is 28x21, and hwinfo (1o.2a4) gives 270x200 => 336 mm diagonal or 13.22". -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=205371 ms@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |rmatov101@charter.net ------- Comment #8 from ms@novell.com 2006-09-18 04:25 MST ------- Hmm, weird all this. Is it possible to have a look on your system for debugging ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=205371 rmatov101@charter.net changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|rmatov101@charter.net | ------- Comment #9 from rmatov101@charter.net 2006-09-18 18:25 MST ------- Look the bug #171453, there is a lot of information about the system. It was 10.1RC3. The only change is EV500A replacing old 17" monitor that died. Let me know if you need more? BTW, I've seen now, both monitors are listed to be connected to ati card looking the output of `sysp -s xstuff` , but ViewSonic is on nvidia MX 4000 and later below is correct driver nv (at that time). The other weird thing is that in runlevel 3 hwinfo can see only adapter that is set in BIOS as primary. There is more :-) I installed nvidia driver, and run sax2 afterwards as decribed in Stefan's HowTo. It chrashed few times and at the end I edited xorg.conf manually replacing nv with nvidia. I'll attach SaX.log. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=205371 ------- Comment #10 from rmatov101@charter.net 2006-09-18 18:32 MST ------- Created an attachment (id=99019) --> (https://bugzilla.novell.com/attachment.cgi?id=99019&action=view) SaX.log This is log created by sax when I tried to activate nvidia driver. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=205371 ms@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |rmatov101@charter.net ------- Comment #11 from ms@novell.com 2006-09-19 08:36 MST ------- sorry if you are starting to mix things together with hand tuned configuration I can't help you. The problem here is the wrong display size detection as mentioned in comment #6. I cannot reproduce this here on my system therefore I asked if I can access the machine ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=205371 rmatov101@charter.net changed: What |Removed |Added ---------------------------------------------------------------------------- Info Provider|rmatov101@charter.net |ms@novell.com Summary|Incorrect screen size for |Incorrect screen size for monitor Gateway EV500 |monitor Gareway EV500. | ------- Comment #12 from rmatov101@charter.net 2006-09-19 19:25 MST ------- (In reply to comment #11)
sorry if you are starting to mix things together with hand tuned configuration I can't help you.
I don't need help, Marcus. This worked in previous versions, and it was easy to fix in this.
The problem here is the wrong display size detection as mentioned in comment #6. I cannot reproduce this here on my system therefore I asked if I can access the machine ?
Send me email and explain what means "access the machine" and how do you intend to do that? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=205371 ------- Comment #13 from ms@novell.com 2006-09-21 06:22 MST ------- with access I meant a ssh login. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=205371 ms@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|ms@novell.com | Resolution| |REMIND ------- Comment #14 from ms@novell.com 2006-09-26 08:18 MST ------- I think I can't do much to reproduce -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=205371 ms@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED Resolution|REMIND | ------- Comment #15 from ms@novell.com 2006-09-26 08:48 MST ------- hold on, now I can reproduce it... still investigating -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=205371 ms@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |RESOLVED Resolution| |FIXED ------- Comment #16 from ms@novell.com 2006-09-26 13:09 MST ------- found the bug. The primary device detection was broken. According to this parse data from the wrong device overwrites already detected data. Additionally the size unit for the display size was set wrong in that case and the modeline setting remains uninitialized fixed -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=205371 ------- Comment #17 from rmatov101@charter.net 2006-09-26 17:56 MST ------- (In reply to comment #16)
found the bug. The primary device detection was broken. According to this parse data from the wrong device overwrites already detected data.
That made primary screen detected smaller than actual size, and secondary even smaller.
Additionally the size unit for the display size was set wrong in that case and the modeline setting remains uninitialized
Isn't it good that my screens are not the same size, cards are not the same vendor. :-)
fixed
Thanks, I knew that you can do it! I guess that will be ready for beta 1. Have a fun. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=205371 ------- Comment #18 from ms@novell.com 2006-09-27 09:17 MST -------
Isn't it good that my screens are not the same size, cards are not the same vendor. :-)
yes that's why I was able to find the bug :-) Nevertheless it could happen that the secondary device couldn't be detected via DDC due to BIOS implementations or unreadable log entries. According to this there may be devices which doesn't have a size detection but this is the better result than a wrong copy of the primary size The fix has been checked in and is also available on openSuSE if you want to give it a test -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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