[Bug 554664] New: USB scanner does not work
http://bugzilla.novell.com/show_bug.cgi?id=554664 User nice@titanic.nyme.hu added comment http://bugzilla.novell.com/show_bug.cgi?id=554664#c1 Summary: USB scanner does not work Classification: openSUSE Product: openSUSE 11.2 Version: RC 2 Platform: x86-64 OS/Version: openSUSE 11.2 Status: NEW Severity: Major Priority: P5 - None Component: Hotplug AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: nice@titanic.nyme.hu QAContact: qa@suse.de Found By: --- User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; hu-HU; rv:1.9.1.4) Gecko/20091016 SUSE/3.5.4-1.1.2 Firefox/3.5.4 I plugged in and USB multifunctional devie, and the hotplug system was able to detect it (details from /var/log/message): Nov 11 20:51:09 milleniumfalcon kernel: [63493.601066] usb 1-6: new high speed USB device using ehci_hcd and address 44 Nov 11 20:51:09 milleniumfalcon kernel: [63493.717825] usb 1-6: New USB device found, idVendor=03f0, idProduct=7517 Nov 11 20:51:09 milleniumfalcon kernel: [63493.717850] usb 1-6: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Nov 11 20:51:09 milleniumfalcon kernel: [63493.717865] usb 1-6: Product: HP LaserJet M3035 MFP Nov 11 20:51:09 milleniumfalcon kernel: [63493.717877] usb 1-6: Manufacturer: Hewlett-Packard Nov 11 20:51:09 milleniumfalcon kernel: [63493.717889] usb 1-6: SerialNumber: CNPNB00697 Nov 11 20:51:09 milleniumfalcon kernel: [63493.718158] usb 1-6: configuration #1 chosen from 1 choice Nov 11 20:51:09 milleniumfalcon kernel: [63493.720054] usblp0: USB Bidirectional printer dev 44 if 0 alt 1 proto 2 vid 0x03F0 pid 0x7517 Nov 11 20:51:09 milleniumfalcon udev-configure-printer: add /devices/pci0000:00/0000:00:1d.7/usb1/1-6/1-6:1.0 Nov 11 20:51:09 milleniumfalcon udev-configure-printer: parent devpath is /devices/pci0000:00/0000:00:1d.7/usb1/1-6 Nov 11 20:51:09 milleniumfalcon udev-configure-printer: Device vendor/product is 03F0:7517 Nov 11 20:51:09 milleniumfalcon udev-configure-printer: add /devices/pci0000:00/0000:00:1d.7/usb1/1-6/1-6:1.0/usb/lp0 Nov 11 20:51:09 milleniumfalcon udev-configure-printer: failed to claim interface Nov 11 20:51:09 milleniumfalcon udev-configure-printer: failed to claim interface Nov 11 20:51:09 milleniumfalcon udev-configure-printer: failed to claim interface Nov 11 20:51:09 milleniumfalcon udev-configure-printer: invalid or missing IEEE 1284 Device ID Nov 11 20:51:09 milleniumfalcon udev-configure-printer: parent devpath is /devices/pci0000:00/0000:00:1d.7/usb1/1-6 Nov 11 20:51:09 milleniumfalcon udev-configure-printer: MFG:Hewlett-Packard MDL:HP LaserJet M3035 MFP SERN:- serial:CNPNB00697 Nov 11 20:51:11 milleniumfalcon hp[2381]: io/hpmud/musb.c 1987: invalid usb_open: Permission denied Nov 11 20:51:11 milleniumfalcon hp[2381]: io/hpmud/musb.c 1987: invalid usb_open: Permission denied Nov 11 20:51:11 milleniumfalcon hp[2381]: io/hpmud/musb.c 1987: invalid usb_open: Permission denied Nov 11 20:51:11 milleniumfalcon hp[2381]: io/hpmud/musb.c 1987: invalid usb_open: Permission denied Nov 11 20:51:11 milleniumfalcon hp[2381]: io/hpmud/musb.c 1987: invalid usb_open: Permission denied Nov 11 20:51:11 milleniumfalcon hp[2381]: io/hpmud/musb.c 1987: invalid usb_open: Permission denied Nov 11 20:51:11 milleniumfalcon hp[2381]: io/hpmud/musb.c 1987: invalid usb_open: Permission denied Nov 11 20:51:11 milleniumfalcon hp[2381]: io/hpmud/musb.c 1987: invalid usb_open: Permission denied Nov 11 20:51:11 milleniumfalcon hp[2381]: io/hpmud/pp.c 627: unable to read device-id ret=-1 Nov 11 20:51:11 milleniumfalcon python: io/hpmud/pp.c 627: unable to read device-id ret=-1 Nov 11 20:51:11 milleniumfalcon udev-configure-printer: URI matches without serial number: usb://HP/LaserJet%20M3035%20MFP Nov 11 20:51:11 milleniumfalcon udev-configure-printer: SERN field matches USB serial number Nov 11 20:51:11 milleniumfalcon udev-configure-printer: URI match: hp:/usb/HP_LaserJet_M3035_MFP?serial=CNPNB00697 Nov 11 20:51:11 milleniumfalcon udev-configure-printer: Queue ipp://[::1]:631/printers/HP-LaserJet-M3035-MFP has matching device URI Nov 11 20:51:11 milleniumfalcon udev-configure-printer: Re-enabled printer ipp://[::1]:631/printers/HP-LaserJet-M3035-MFP However, scanning does not work. With every application I've tried so far, I've got error messages about I/O problems, and messages like this in /var/log/messages: Nov 11 20:44:26 milleniumfalcon gwenview: io/hpmud/musb.c 1987: invalid usb_open: Hozzáférés megtagadva Nov 11 20:44:26 milleniumfalcon gwenview: io/hpmud/musb.c 1987: invalid usb_open: Hozzáférés megtagadva Nov 11 20:44:26 milleniumfalcon gwenview: io/hpmud/musb.c 1987: invalid usb_open: Hozzáférés megtagadva Nov 11 20:44:26 milleniumfalcon gwenview: io/hpmud/musb.c 1987: invalid usb_open: Hozzáférés megtagadva Nov 11 20:44:26 milleniumfalcon gwenview: io/hpmud/musb.c 1987: invalid usb_open: Hozzáférés megtagadva Nov 11 20:44:26 milleniumfalcon gwenview: io/hpmud/musb.c 1987: invalid usb_open: Hozzáférés megtagadva Nov 11 20:44:26 milleniumfalcon gwenview: io/hpmud/musb.c 1987: invalid usb_open: Hozzáférés megtagadva Nov 11 20:44:26 milleniumfalcon gwenview: io/hpmud/musb.c 1987: invalid usb_open: Hozzáférés megtagadva Nov 11 20:44:26 milleniumfalcon gwenview: io/hpmud/pp.c 627: unable to read device-id ret=-1 ("Hozzáférs megtagadva" means "Permission denied"). Reproducible: Always Steps to Reproduce: 1. plug in an USB scanner into openSUSE 11.2 2. try to scan something Actual Results: You've got error messages. Expected Results: It should scan. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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User meissner@novell.com added comment
http://bugzilla.novell.com/show_bug.cgi?id=554664#c1
Marcus Meissner
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User nice@titanic.nyme.hu added comment
http://bugzilla.novell.com/show_bug.cgi?id=554664#c2
--- Comment #2 from Tamás Németh
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User jsmeix@novell.com added comment
http://bugzilla.novell.com/show_bug.cgi?id=554664#c3
Johannes Meixner
http://bugzilla.novell.com/show_bug.cgi?id=554664#c
Johannes Meixner
http://bugzilla.novell.com/show_bug.cgi?id=554664#c4
Tamás Németh
http://bugzilla.novell.com/show_bug.cgi?id=554664#c5
--- Comment #5 from Tamás Németh
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Johannes Meixner
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--- Comment #7 from Tamás Németh
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--- Comment #8 from Tamás Németh
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Tamás Németh
Furthermore you may use kernel USB modules for fast USB 2.x data transfer but actually your hardware (the computer, the USB cables and/or hubs, the HP device) may not work reliably at this speed so that you may have to unload the USB 2.x speed kernel modules and use only kernel modules for the slower USB 1.x speed - at least as a test to verify if USB speed is the reason here.
Sorry for asking such a newbie question, but how to do that? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Johannes Meixner
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--- Comment #11 from Johannes Meixner
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