https://bugzilla.novell.com/show_bug.cgi?id=860515 https://bugzilla.novell.com/show_bug.cgi?id=860515#c1 --- Comment #1 from Glenn Burkhardt 2014-01-27 12:00:56 UTC --- Created an attachment (id=575952) --> (http://bugzilla.novell.com/attachment.cgi?id=575952) cups error log, loglevel debug2 Attempted to print a test page via Yast2; log includes query from lpq and lpstat -t. Final lpstat -t was: glenn@linux-2r44:~> lpstat -t scheduler is running system default destination: MFC9340CDW device for MFC9340CDW: lpd://BRW0C84DC169F5E/BINARY_P1 MFC9340CDW accepting requests since Mon 27 Jan 2014 06:51:01 AM EST printer MFC9340CDW now printing MFC9340CDW-5. enabled since Mon 27 Jan 2014 06:51:01 AM EST The printer is not responding. MFC9340CDW-5 root 17408 Mon 27 Jan 2014 06:51:01 AM EST -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=860515 https://bugzilla.novell.com/show_bug.cgi?id=860515#c3 --- Comment #3 from Glenn Burkhardt 2014-01-28 19:38:34 UTC --- Two points: - This all worked with the 12.2 edition, with no particular effort on my part - It's unlikely to be a connectivity problem, since a) I can access the printer itself with a browser using its IP address b) the printer setup software (both Yast2 and CUPS vi port 631) could determine the URI of the printer over the network I've deleted the printer setup and recreated it several times. I installed a 32 bit edition of 13.1 over the existing 64 bit edition, and tried again. Ubuntu 12.04 LTS was able to setup the printer correctly and print, with CUPS 1.5.3. I'm pretty sure that my Suse 12.2 has CUPS 1.5.1, but I'll check. It's also been suggested to use a different protocol to connect. I'll first try the one Ubuntu selected - it wasn't lpd: -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=860515 https://bugzilla.novell.com/show_bug.cgi?id=860515#c5 Glenn Burkhardt changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |gbburkhardt@gmail.com --- Comment #5 from Glenn Burkhardt 2014-02-01 17:57:53 UTC --- I've changed the URI to "socket://192.168.0.4", and that worked. Given that this URI worked, I also tried "lpd://192.168.0.4/BINARY_P1", which works as well. So there's some problem with hostname translation. When I use "modify printer" with the CUPS web interface, it shows a selection: Discovered Network Printers: Brother MFC-9340CDW (Brother MFC-9340CDW) When I select that, the next page shows: Connection: lpd://BRW0C84DC169F5E/BINARY_P1 Silly me, I figured that if the CUPS was good enough to query the printer and discover the URI, and that corresponded correctly to the URI I could see on the web interface to the printer, that it would correct. As noted previously, this exact URI with a symbolic hostname worked on OpenSuse 12.2, so this looks like a regression. This isn't exactly a satisfactory solution, since the printer is getting an IP address from the wireless router via DHCP, and the IP address could change. I'd have to make a static IP address assignment on the printer to prevent it, but that's also undesirable. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=860515 https://bugzilla.novell.com/show_bug.cgi?id=860515#c7 Glenn Burkhardt changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|gbburkhardt@gmail.com | Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Component|Network |Printing Platform|x86-64 |All Resolution| |UPSTREAM AssignedTo|bnc-team-screening@forge.pr |jsmeix@suse.com |ovo.novell.com | Summary|wireless networking: cups |CUPS network printer |lpd backend reports "The |discovery reports DeviceURI |printer is not responding" |that does not work |for Brother MFC9340CDW | |wireless printer (using | |Brother driver RPMs) | QAContact|qa-bugs@suse.de |jsmeix@suse.com --- Comment #7 from Glenn Burkhardt 2014-02-02 21:23:23 CET --- On the forums thread (https://forums.opensuse.org/showthread.php/494648-Suse-13-1-Cups-won-t-conne...), "kalten" noted that CUPS uses SNMP for printer discovery, but there's no mechanism in the 'nsswitch.conf' file that enables a hostname lookup for the hostname that CUPS finds during printer discovery. Just as predicted, the command "snmpget -c public -v 2c 192.168.0.4 sysName.0" yields the hostname: SNMPv2-MIB::sysName.0 = STRING: BRW0C84DC169F5E but avahi qualifies it with a domain, so I can ping "BRW0C84DC169F5E.local" but not "BRW0C84DC169F5E". Changing the URI in /etc/cups/printer.conf to "lpd://BRW0C84DC169F5E.local/BINARY_P1" works. --- Comment #8 from Glenn Burkhardt 2014-02-02 21:26:32 CET --- see above. --- Comment #9 from Johannes Meixner 2014-02-04 10:12:35 CET --- Glenn Burkhardt, if I understand you correctly you mean that CUPS (in your case the CUPS web interface but I assume also "lpinfo -v" shows the same) when autodetecting your network printer it shows a so called DeviceURI "lpd://BRW0C84DC169F5E/BINARY_P1" but that DeviceURI does not work for printing. In contrast those DeviceURIs do work: "lpd://192.168.0.4/BINARY_P1" and "lpd://BRW0C84DC169F5E.local/BINARY_P1" According to https://bugzilla.novell.com/page.cgi?id=fields.html#status I close this issue as " UPSTREAM": --------------------------------------------------------------------------- The bug exists upstream. "Responsibility for a bug is said to lie upstream when it is not caused through the distribution's porting efforts." --------------------------------------------------------------------------- Can you please report this directly to CUPS upstream at http://www.cups.org/ so that there is a direct communication between you and the upstream authors - cf. "Background Information" at http://en.opensuse.org/SDB:How_to_Report_a_Printing_Issue Ideally post an URL to your upstream bug report here as reference (you do not need to reopen this issue to add comments). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=860515 https://bugzilla.novell.com/show_bug.cgi?id=860515#c11 --- Comment #11 from Johannes Meixner 2014-03-19 11:56:47 CET --- Comment#10 is wrong because that CUPS upstream issue https://www.cups.org/str.php?L4391 and this openSUSE issue are different things because the CUPS upstream issue was caused by a patch that was never applied in openSUSE. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.