[Bug 355531] New: Firefox crashes when downloading files on FTP
https://bugzilla.novell.com/show_bug.cgi?id=355531 Summary: Firefox crashes when downloading files on FTP Product: openSUSE 10.2 Version: Final Platform: x86-64 OS/Version: openSUSE 10.2 Status: NEW Severity: Normal Priority: P5 - None Component: Firefox AssignedTo: bnc-team-mozilla@forge.provo.novell.com ReportedBy: jdelvare@novell.com QAContact: qa@suse.de Found By: L3 Firefox 2.0.0.10 crashes reproducibly when I download files from a FTP server. The file index is displayed, then I right-click on the file I want, do "Save as..." and it crashes. The bug is relatively recent, it did not happen back in December 2007. It started happening after I updated my system when I came back from vacation at the beginning of January 2008. It was a long time since I had updated my system (November 19th), so a lot of updates went in at once. Once thing worth mentioning is that Firefox must have been running for some time for the crash to happen. If I start it and download a file from FTP immediately, it doesn't crash. If I browse the web a bit before downloading a file from FTP, then it crashes. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Wolfgang Rosenauer
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--- Comment #2 from Jean Delvare
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--- Comment #3 from Jean Delvare
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Jean Delvare
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--- Comment #5 from Jean Delvare
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--- Comment #6 from Jean Delvare
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--- Comment #7 from Jean Delvare
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Johannes Müller
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Jean Delvare
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--- Comment #10 from Johannes Müller
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--- Comment #11 from Wolfgang Rosenauer
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--- Comment #12 from Johannes Müller
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--- Comment #13 from Jean Delvare
I still never got that issue (but I also don't have 10.2 running anymore).
I suspect that the bug is specific to openSuse 10.2. I have no problem on my openSuse 10.3 system.
If only Firefox crashes it can't be related to the xulrunner package. They are completely seperated currently.
This was my conclusion as well after analyzing the dependencies. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #14 from Johannes Müller
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User wolfgang@rosenauer.org added comment
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Wolfgang Rosenauer
I can confirm that doesn't affect 10.3! We have some 10.3 clients, and they never told me, that they have noticed anything about that. Maybe the patches from friday, solve something?:
Most probably not. According to the information in this bug we most probably hit a gtk issue in the 10.2 version. Adjusting subject and adding gnome people. Would still be nice to get a complete stacktrace (with debug symbols for gtk and firefox). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #16 from Jean Delvare
Would still be nice to get a complete stacktrace (with debug symbols for gtk and firefox).
This is exactly the reason why I tried the build service Firefox package in the first place: it has a matching debuginfo package. However, as I no longer have the crash since I updated, I cannot provide a stack trace. If Johannes still sees the crash with the Firefox package from the build service, he should be able to install the debuginfo package and to provide a better stack trace. Johannes, follow the instructions at: http://en.opensuse.org/Bugs:mozilla Not sure where to get the gtk debuginfo packages though. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #17 from Jean Delvare
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--- Comment #18 from Wolfgang Rosenauer
Additional note: it seems that installing the Firefox package from the build service broke all the plug-ins. Flash no longer works, and about:plugins says no plug-ins installed. Is there a way to fix this? It would be nice if I could get a Firefox that does not crash on gtk filepicker _and_ still has working plug-ins.
That's not related but just a few hints (when it isn't fixed afterwards, please open a new bug on it): - Do you really have the latest MozillaFirefox package from the buildservice? - Check your /usr/bin/firefox link. It should point to /usr/lib/firefox/firefox.sh -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #19 from Jean Delvare
- Do you really have the latest MozillaFirefox package from the buildservice?
Just checked and no, I don't: I have 2.0.0.12-2.1, latest is 2.0.0.12-5.1. I'll upgrade and see if it helps. I'm not holding my breath though, as the changelog doesn't say anything about plug-ins.
- Check your /usr/bin/firefox link. It should point to /usr/lib/firefox/firefox.sh
It actually points to /usr/lib64/firefox/firefox.sh, which I guess is expected on x86_64. /usr/lib/firefox/firefox.sh doesn't even exist on my system. That being said... flash-player is an i586 rpm on my system, so maybe I am supposed to install a 32-bit Firefox to get flash and other plug-ins to work again? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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User wolfgang@rosenauer.org added comment
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--- Comment #20 from Wolfgang Rosenauer
- Check your /usr/bin/firefox link. It should point to /usr/lib/firefox/firefox.sh
It actually points to /usr/lib64/firefox/firefox.sh, which I guess is expected on x86_64. /usr/lib/firefox/firefox.sh doesn't even exist on my system.
Yes, that's expected in that case.
That being said... flash-player is an i586 rpm on my system, so maybe I am supposed to install a 32-bit Firefox to get flash and other plug-ins to work again?
You need nspluginwrapper to make Flash (and others but Java) work with the 64bit Firefox. Has the update changed the architecture of your Firefox package when the plugins were working before? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #21 from Jean Delvare
You need nspluginwrapper to make Flash (and others but Java) work with the 64bit Firefox.
I don't have it installed, and I don't see it on the openSuse 10.2 x86-64 media. It's in the build service though so I'll try installing it.
Has the update changed the architecture of your Firefox package when the plugins were working before?
I updated using rpm directly, and I don't think that rpm keeps an history of the updates, so I can't tell for sure. However, the existence of an empty directory /usr/lib/firefox/chrome on my system, added to the fact that the MozillaFirefox package on the openSuse 10.2 x86-64 media is an i586 rpm, seem to confirm that, yes. I didn't realize before, sorry. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #22 from Jean Delvare
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--- Comment #23 from Jean Delvare
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Jean Delvare
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--- Comment #25 from Jean Delvare
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--- Comment #26 from Jean Delvare
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--- Comment #27 from Jean Delvare
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--- Comment #28 from Jean Delvare
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--- Comment #37 from JP Rosevear
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--- Comment #38 from Jean Delvare
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--- Comment #43 from Johannes Müller
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