[Bug 351054] New: Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

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bugzilla_noreply＠novell.com

1 Jan 2008 1 Jan '08

13:47

https://bugzilla.novell.com/show_bug.cgi?id=351054 Summary: Installing acroread-8.1.1-20.i586 on opensuse 64bit pc installation. Product: openSUSE 11.0 Version: unspecified Platform: x86-64 OS/Version: Other Status: NEW Severity: Blocker Priority: P5 - None Component: Basesystem AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: gdoig@pcug.org.au QAContact: qa@suse.de Found By: --- Is it possible to install acroread-8.1.1-20.i586 on a pc with a 64 bit version of opensuse installed ? When I try to install acrobat reader 8 (acroread-8.1.1-20.i586) from factory (via smart package manager) it wants some 32 bit packages which already conflict with the eqivalent 64 bit packages installed. The pc itself has a 64 bit version of opensuse installed conflicts messages file /usr/bin/seamonkey from install of seamonkey-1.1.7-3.7 conflicts with file from package seamonkey-1.1.7-3.7 file /usr/share/man/man1/seamonkey.1.gz from install of seamonkey-1.1.7-3.7 conflicts with file from package seamonkey-1.1.7-3.7 Attaching bitmap of deps involved. Any ideas on how to install it without reverting/reinstalling to a 32 bit installed o/s ? Thanks -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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1 Jan 1 Jan

13:49

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User gdoig@pcug.org.au added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c1 --- Comment #1 from Glenn Doig 2008-01-01 06:49:17 MST --- Created an attachment (id=188985) --> (https://bugzilla.novell.com/attachment.cgi?id=188985) wanted packages -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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2 Jan 2 Jan

03:05

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 Cristian Rodriguez changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |crrodriguez@novell.com AssignedTo|bnc-team-screening@forge.provo.novell.com |mfabian@novell.com Severity|Blocker |Normal Component|Basesystem |Commercial -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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14:21

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c2 Mike Fabian changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |gdoig@pcug.org.au --- Comment #2 from Mike Fabian 2008-01-02 07:21:36 MST --- Where did you get that rpm from? The package which I just downloaded from http://download.opensuse.org/distribution/SL-Factory-non-oss/inst-source-ext... doesn’t require ‘seamonkey’: mfabian@magellan:/tmp/bugzilla/bug-351054$ rpm -qp --requires acroread-8.1.1-20.i586.rpm |grep -i sea mfabian@magellan:/tmp/bugzilla/bug-351054$ -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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3 Jan 3 Jan

03:18

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User gdoig@pcug.org.au added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c3 Glenn Doig changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|gdoig@pcug.org.au | --- Comment #3 from Glenn Doig 2008-01-02 20:18:22 MST --- My reference was from ftp://mirrors.kernel.org/opensuse/distribution/SL-Factory-non-oss/inst-source-extra/suse/i586/acroread-8.1.1-20.i586.rpm I tried a rpm install and got # rpm -ivhU acroread-8.1.1-20.i586.rpm error: Failed dependencies: libgtkembedmoz.so is needed by acroread-8.1.1-20.i586 I looked for libgtkembedmoz.so on pbone.net , and its reference is in seamonkey (/usr/lib/seamonkey/libgtkembedmoz.so) I guess wanting libgtkembedmoz.so its in seamonkey so smart tried to install that. The problem still remains: # rpm -ivhU acroread-8.1.1-20.i586.rpm error: Failed dependencies: libgtkembedmoz.so is needed by acroread-8.1.1-20.i586 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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12:22

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c4 --- Comment #4 from Mike Fabian 2008-01-03 05:22:01 MST --- OK, you are using the same rpm as I. As you say, it requires libgtkembedmoz.so and you can resolve that dependency without seamonkey. Instead of install the following package to resolve that dependency: mfabian@magellan:/tmp/bugzilla/bug-351054$ rpm -qf /usr/lib/xulrunner-1.8.1.4/libgtkembedmoz.so mozilla-xulrunner181-32bit-1.8.1.4-52 mfabian@magellan:/tmp/bugzilla/bug-351054$ -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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13:19

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c5 --- Comment #5 from Mike Fabian 2008-01-03 06:19:52 MST --- But even if the 32bit version of libgtkembedmoz.so is there, it apparently doesn’t work. acroead needs it to render it help pages, but all help pages are displayed blank. This is reported in bug #275088 (reported agains SLES10) but no solution is known yet. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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13:24

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c6 --- Comment #6 from Mike Fabian 2008-01-03 06:24:17 MST --- That the 32bit and 64bit rpms of "seamonkey" conflict is normal and no bug. If some parts of the 32bit "seamonkey" were needed on a 64bit system, there would be a "seamonkey-32bit" package. But there isn't such a package (yet). I think the mozilla-xulrunner181-32bit should be enough to supply the libgtkembedmoz.so acroread requires and that it still doesn’t work is probably a bug in acroread. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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14:09

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User gdoig@pcug.org.au added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c7 --- Comment #7 from Glenn Doig 2008-01-03 07:09:15 MST --- Installing mozilla-xulrunner181-32bit-1.8.1.4-30.rpm did the trick, acroread works. # rpm -qa | grep -i mozilla-xulrunner181-32bit mozilla-xulrunner181-32bit-1.8.1.4-30 Please close. Thankyou. :-) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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14:29

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c8 Mike Fabian changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |gdoig@pcug.org.au --- Comment #8 from Mike Fabian 2008-01-03 07:29:39 MST --- Do the help pages of acroread display correctly for you? I cannot get the help pages to display correctly for acroread 8.1.1 on a x86_64 system. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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4 Jan 4 Jan

10:10

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User gdoig@pcug.org.au added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c9 --- Comment #9 from Glenn Doig 2008-01-04 03:10:54 MST --- I still have a problem with acroread - see next screenshots. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10:15

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User gdoig@pcug.org.au added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c10 --- Comment #10 from Glenn Doig 2008-01-04 03:15:11 MST --- Created an attachment (id=189334) --> (https://bugzilla.novell.com/attachment.cgi?id=189334) libgtkembedmoz warning -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10:16

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User gdoig@pcug.org.au added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c11 --- Comment #11 from Glenn Doig 2008-01-04 03:16:20 MST --- Created an attachment (id=189336) --> (https://bugzilla.novell.com/attachment.cgi?id=189336) blank screen -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10:17

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User gdoig@pcug.org.au added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c12 --- Comment #12 from Glenn Doig 2008-01-04 03:17:55 MST --- Created an attachment (id=189337) --> (https://bugzilla.novell.com/attachment.cgi?id=189337) preferences screen -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10:30

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User gdoig@pcug.org.au added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c13 Glenn Doig changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|gdoig@pcug.org.au | --- Comment #13 from Glenn Doig 2008-01-04 03:30:01 MST --- files do exist for location referenced in comment 12 # ll /usr/lib64/xulrunner-1.8.1.4 total 17029 -rwxr-xr-x 1 root root 30869 Sep 22 14:28 LICENSE -rwxr-xr-x 1 root root 9542 Sep 22 14:28 README.txt drwxr-xr-x 3 root root 2176 Nov 7 06:17 chrome drwxr-xr-x 2 root root 5600 Nov 18 00:47 components drwxr-xr-x 5 root root 128 Nov 7 06:17 defaults -rw-r--r-- 1 root root 107 Sep 22 14:28 dependentlibs.list drwxr-xr-x 2 root root 48 Sep 22 14:28 extensions -rw-r--r-- 1 root root 18 Nov 7 06:17 global.reginfo drwxr-xr-x 2 root root 144 Nov 7 06:17 greprefs drwxr-xr-x 2 root root 144 Nov 7 06:17 icons -rw-r--r-- 1 root root 6037 Sep 22 14:28 javaxpcom.jar -rw-r--r-- 1 root root 5658 Sep 22 14:28 libembed_base_s.a -rwxr-xr-x 1 root root 102352 Sep 22 14:30 libgtkembedmoz.so -rwxr-xr-x 1 root root 39888 Sep 22 14:29 libjavaxpcomglue.so -rwxr-xr-x 1 root root 715704 Sep 22 14:30 libmozjs.so -rwxr-xr-x 1 root root 14728 Sep 22 14:30 libxpcom.so -rw-r--r-- 1 root root 125080 Sep 22 14:28 libxpcomglue.a -rw-r--r-- 1 root root 119430 Sep 22 14:28 libxpcomglue_s.a -rwxr-xr-x 1 root root 15832368 Sep 22 14:30 libxul.so -rwxr-xr-x 1 root root 15192 Sep 22 14:30 mozilla-xremote-client drwxr-xr-x 2 root root 120 Nov 7 06:17 plugins -rwxr-xr-x 1 root root 40112 Sep 22 14:29 regxpcom drwxr-xr-x 6 root root 1808 Nov 7 06:17 res -rwxr-xr-x 1 root root 10492 Sep 22 14:28 run-mozilla.sh drwxr-xr-x 5 root root 160 Nov 7 06:17 simple -rwxr-xr-x 1 root root 72152 Sep 22 14:30 updater -rwxr-xr-x 1 root root 31456 Sep 22 14:29 xpicleanup -rwxr-xr-x 1 root root 77792 Sep 22 14:29 xpidl -rwxr-xr-x 1 root root 31408 Sep 22 14:30 xpt_dump -rwxr-xr-x 1 root root 23224 Sep 22 14:30 xpt_link -rwxr-xr-x 1 root root 8054 Sep 22 14:28 xulrunner -rwxr-xr-x 1 root root 23400 Sep 22 14:29 xulrunner-bin -rwxr-xr-x 1 root root 36048 Sep 22 14:30 xulrunner-stub There is a comment on: http://blogs.adobe.com/acroread/2007/09/adobe_reader_811_faqs.html About a ldd command, it shows on my system # ldd `which yelp` | grep libgtkembedmoz libgtkembedmoz.so => /usr/lib64/xulrunner-1.8.1.4/libgtkembedmoz.so (0x00002b009269c000) So no luck displaying a page, or help help pages of acroread or anything so far. Any help is appreciated. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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11:52

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c14 --- Comment #14 from Mike Fabian 2008-01-04 04:52:14 MST --- Glenn Doig> files do exist for location referenced in comment 12 Glenn Doig> # ll /usr/lib64/xulrunner-1.8.1.4 acroread for Linux is a 32bit program, there is no 64bit version yet. Therefore, the 64bit version of libgtkembedmoz.so cannot work. You need to install the 32bit version, which is in the mozilla-xulrunner181-32bit package: mfabian@magellan:/tmp/bugzilla/bug-351054$ rpm -qf /usr/lib/xulrunner-1.8.1.4/libgtkembedmoz.so mozilla-xulrunner181-32bit-1.8.1.4-52 mfabian@magellan:/tmp/bugzilla/bug-351054$ And then set the path to this library in the preferences screen of acroread, i.e. /usr/lib/xulrunner-1.8.1.4 instead of /usr/lib64/xulrunner-1.8.1.4. Then, the warning when starting acroread disappears. Nevertheless, acroread still displays only blank help pages for me, only the warning about the missing library disappears. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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11:54

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c15 --- Comment #15 from Mike Fabian 2008-01-04 04:54:27 MST --- Glenn Doig> So no luck displaying a page, or help help pages of Glenn Doig> acroread or anything so far. Do you mean that you cannot even display .pdf documents? This works for me. There are still a few subtle bugs when rendering certain documents, but it mostly works fine. I see blank pages only for the help pages. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:56

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User gdoig@pcug.org.au added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c16 --- Comment #16 from Glenn Doig 2008-01-04 08:56:27 MST --- Yes I set the path to this library in the preferences screen of acroread. i.e. /usr/lib/xulrunner-1.8.1.4 - Restarted acroread. - If is did directly click on a .pdf file it opened ok. - Still got the 'blank screen' like in Comment #11 if I opened acroread with no pdf. - I get the same as you a blank pages only for the help pages. Other details # rpm -qf /usr/lib/xulrunner-1.8.1.4/libgtkembedmoz.so mozilla-xulrunner181-32bit-1.8.1.4-30 # rpm -qa | grep xulrunner mozilla-xulrunner181-devel-1.8.1.4-30 mozilla-xulrunner181-1.8.1.4-30 mozilla-xulrunner181-32bit-1.8.1.4-30 File listing of # ll /usr/lib/xulrunner-1.8.1.4 total 11508 drwxr-xr-x 2 root root 656 Jan 4 00:27 components -rwxr-xr-x 1 root root 76360 Sep 22 16:52 libgtkembedmoz.so -rwxr-xr-x 1 root root 30764 Sep 22 16:52 libjavaxpcomglue.so -rwxr-xr-x 1 root root 584232 Sep 22 16:52 libmozjs.so -rwxr-xr-x 1 root root 9776 Sep 22 16:52 libxpcom.so -rwxr-xr-x 1 root root 11059572 Sep 22 16:52 libxul.so drwxr-xr-x 2 root root 120 Jan 4 00:27 plugins drwxr-xr-x 3 root root 80 Jan 4 00:27 simple Attaching files -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:58

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User gdoig@pcug.org.au added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c17 --- Comment #17 from Glenn Doig 2008-01-04 08:58:22 MST --- Created an attachment (id=189371) --> (https://bugzilla.novell.com/attachment.cgi?id=189371) double click on a pdf -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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16:00

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User gdoig@pcug.org.au added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c18 --- Comment #18 from Glenn Doig 2008-01-04 09:00:43 MST --- Created an attachment (id=189372) --> (https://bugzilla.novell.com/attachment.cgi?id=189372) blank help screen -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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16:46

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c19 --- Comment #19 from Mike Fabian 2008-01-04 09:46:46 MST --- Glenn Doig> - Still got the 'blank screen' like in Comment #11 if I Glenn Doig> opened acroread with no pdf. If opened without a pdf, acroead tries to display a help screen by default. And that doesn’t work. Glenn Doig> - I get the same as you a blank pages only for the help pages. I think that is exactly the same problem as when starting acroread without a pdf file. I.e. you observe exactly the same behaviour as me on my 64bit system. Unfortunately, I have no idea how to solve this. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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5 Jan 5 Jan

01:00

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User gdoig@pcug.org.au added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c20 --- Comment #20 from Glenn Doig 2008-01-04 18:00:34 MST --- People have been discussing issues about acroread 8.1.1 at this location too :- http://blogs.adobe.com/acroread/2007/09/adobe_reader_811_faqs.html -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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06:57

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User gdoig@pcug.org.au added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c21 --- Comment #21 from Glenn Doig 2008-01-04 23:57:20 MST --- There is a page shown when acroread starts for the very first time I think thats the cause of the blank page in comment 11. (gotten off a i586 install - another pc). Attachment to follow. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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07:01

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User gdoig@pcug.org.au added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c22 --- Comment #22 from Glenn Doig 2008-01-05 00:01:41 MST --- Created an attachment (id=189440) --> (https://bugzilla.novell.com/attachment.cgi?id=189440) page content should be on 1st startup. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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7 Jan 7 Jan

11:37

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c23 --- Comment #23 from Mike Fabian 2008-01-07 04:37:19 MST --- This page shown on 1st startup apparently needs a html renderer as well to display. That’s the same problem as with the help pages. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

11:39

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c24 --- Comment #24 from Mike Fabian 2008-01-07 04:39:21 MST --- Glenn Doig> People have been discussing issues about acroread 8.1.1 at this Glenn Doig> location too :- Glenn Doig> http://blogs.adobe.com/acroread/2007/09/adobe_reader_811_faqs.html I cannot find anything there which helps to solve the problem though. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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8 Jan 8 Jan

06:48

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User gaurav@adobe.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c25 --- Comment #25 from Gaurav Jain 2008-01-07 23:48:10 MST --- Hi, The "Beyond Reader" screen that's shown at the launch of the Reader and the Adobe Reader Help (plus all HTML rendering) uses the gtkmozembed library. If you're seeing "blank" contents in any of these areas, the reason could be an incompatible GTK version. Please note that the version of xulrunner or mozilla that you install (for gtkmozembed) must be based on GTK 2.x and NOT GTK 1.x. Could you confirm if this is the case? Also, feel free to drop your queries on our blog FAQs page that you've mentioned above, or on the user-to-user forums at http://www.adobeforums.com/cgi-bin/webx/.3bc433df/. Thanks, Gaurav -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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9 Jan 9 Jan

13:46

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c26 --- Comment #26 from Mike Fabian 2008-01-09 06:46:21 MST --- I think the 32bit version of xulrunner on my system *is* based on GTK 2.x, *not* GTK 1.x: mfabian@magellan:~$ rpm -qf /usr/lib/xulrunner-1.8.1.4/libgtkembedmoz.so mozilla-xulrunner181-32bit-1.8.1.4-52 mfabian@magellan:~$ rpm -q --requires mozilla-xulrunner181-32bit-1.8.1.4-52 | grep -i gtk libgtk-x11-2.0.so.0 mfabian@magellan:~$ rpm -qf /usr/lib/libgtk-x11-2.0.so.0 gtk2-32bit-2.12.0-27 mfabian@magellan:~$ -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10 Jan 10 Jan

10:56

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User gaurav@adobe.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c27 --- Comment #27 from Gaurav Jain 2008-01-10 03:56:14 MST --- Hi, Could your please try installing the suggested xulrunner version mentioned at http://blogs.adobe.com/acroread/2007/09/adobe_reader_811_faqs.html .Download xulrunner-1.8.1.3 from http://releases.mozilla.org/pub/mozilla.org/xulrunner/releases/1.8.1.3/contr... the file,and set the libgtkembedmoz folder preference to the resultant xulrunner folder. Also, could you post the link from where you have downloaded xulrunner-1.8.1.4 rpm. Regards, Sanika -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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17:18

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c28 --- Comment #28 from Mike Fabian 2008-01-10 10:18:25 MST --- Sanika> Could your please try installing the suggested xulrunner version mentioned at Sanika> http://blogs.adobe.com/acroread/2007/09/adobe_reader_811_faqs.html Download Sanika> xulrunner-1.8.1.3 from Sanika> http://releases.mozilla.org/pub/mozilla.org/xulrunner/releases/1.8.1.3/contr... Sanika> the file,and set the libgtkembedmoz folder preference to the resultant Sanika> xulrunner folder. This works! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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17:37

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c29 --- Comment #29 from Mike Fabian 2008-01-10 10:37:44 MST --- Sanika> Also, could you post the link from where you have downloaded Sanika> xulrunner-1.8.1.4 rpm. bnc-team-gnome@forge.provo.novell.com, (added to CC): Where do you download the source from? Our mozilla-xulrunner181.spec file doesn't list the download location. Could it be a build problem of the mozilla-xulrunner181 package? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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11 Jan 11 Jan

14:03

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User gdoig@pcug.org.au added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c30 --- Comment #30 from Glenn Doig 2008-01-11 07:03:32 MST --- I downloaded and installed http://releases.mozilla.org/pub/mozilla.org/xulrunner/releases/1.8.1.3/contr... # ll /usr/lib64/xulrunner-1.8.1.3 total 18927 -rwxr-xr-x 1 root root 30869 Oct 6 1999 LICENSE -rw-r--r-- 1 root root 17082 Mar 23 2007 PATCHES.txt -rwxr-xr-x 1 root root 9542 Mar 13 2004 README.txt drwxr-xr-x 3 root root 416 Mar 22 2007 chrome drwxr-xr-x 2 root root 5464 Jan 12 00:51 components drwxr-xr-x 5 root root 128 Mar 22 2007 defaults -rw-r--r-- 1 root root 107 Mar 22 2007 dependentlibs.list drwxr-xr-x 2 root root 144 Mar 22 2007 greprefs drwxr-xr-x 2 root root 144 Mar 22 2007 icons -rw-r--r-- 1 root root 10365 Mar 22 2007 javaxpcom-src.jar -rw-r--r-- 1 root root 6037 Mar 22 2007 javaxpcom.jar -rw-r--r-- 1 root root 476 Mar 23 2007 libfreebl3.chk -rwxr-xr-x 1 root root 231408 Mar 23 2007 libfreebl3.so -rwxr-xr-x 1 root root 95188 Mar 23 2007 libgtkembedmoz.so -rwxr-xr-x 1 root root 39744 Mar 23 2007 libjavaxpcomglue.so -rwxr-xr-x 1 root root 656320 Mar 23 2007 libmozjs.so -rwxr-xr-x 1 root root 192100 Mar 23 2007 libnspr4.so -rwxr-xr-x 1 root root 430784 Mar 23 2007 libnss3.so -rwxr-xr-x 1 root root 256648 Mar 23 2007 libnssckbi.so -rwxr-xr-x 1 root root 15444 Mar 23 2007 libplc4.so -rwxr-xr-x 1 root root 8940 Mar 23 2007 libplds4.so -rwxr-xr-x 1 root root 138256 Mar 23 2007 libsmime3.so -rw-r--r-- 1 root root 476 Mar 23 2007 libsoftokn3.chk -rwxr-xr-x 1 root root 296128 Mar 23 2007 libsoftokn3.so -rwxr-xr-x 1 root root 155452 Mar 23 2007 libssl3.so -rwxr-xr-x 1 root root 10140 Mar 23 2007 libxpcom.so -rwxr-xr-x 1 root root 16371204 Mar 23 2007 libxul.so -rwxr-xr-x 1 root root 149820 Mar 23 2007 mozilla-installer-bin -rwxr-xr-x 1 root root 10740 Mar 23 2007 mozilla-xremote-client drwxr-xr-x 2 root root 120 Mar 23 2007 plugins drwxr-xr-x 6 root root 1808 Mar 23 2007 res -rwxr-xr-x 1 root root 10492 Oct 1 2005 run-mozilla.sh -rwxr-xr-x 1 root root 72992 Mar 23 2007 updater -rwxr-xr-x 1 root root 25424 Mar 23 2007 xpicleanup -rwxr-xr-x 1 root root 8062 Mar 22 2007 xulrunner -rwxr-xr-x 1 root root 18580 Mar 23 2007 xulrunner-bin -rwxr-xr-x 1 root root 27420 Mar 23 2007 xulrunner-stub Acroread starts for the very first time the page comes up properly and the help page now works. libgtkembedmoz=/usr/lib64/xulrunner-1.8.1.3 It all works now thanks. :-) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:05

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c31 --- Comment #31 from Mike Fabian 2008-01-11 08:05:01 MST --- Glenn Doig> Acroread starts for the very first time the page comes up Glenn Doig> properly and the help page now works. Yes, I wrote that in comment #28 already. But now we need to find out what is wrong with the mozilla-xulrunner181-32bit package on openSUSE. Glenn Doig> libgtkembedmoz=/usr/lib64/xulrunner-1.8.1.3 Why lib64? acroread is 32bit. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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12 Jan 12 Jan

10:16

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User gdoig@pcug.org.au added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c32 --- Comment #32 from Glenn Doig 2008-01-12 03:16:36 MST --- I manually extracted files to the wrong spot, I moved them to /usr/lib/xulrunner-1.8.1.3 I changed the reference to libgtkembedmoz=/usr/lib/xulrunner-1.8.1.3 It all works now thanks. :- -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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23 Jan 23 Jan

13:18

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User gdoig@pcug.org.au added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c33 --- Comment #33 from Glenn Doig 2008-01-23 06:18:47 MST --- Please close this, its all working now. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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14:56

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c34 --- Comment #34 from Mike Fabian 2008-01-23 07:56:02 MST --- Does it work for you with the mozilla-xulrunner181 pakage from openSUSE or only with the xulrunner you installed manually yourself? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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14:59

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c35 --- Comment #35 from Mike Fabian 2008-01-23 07:59:31 MST --- It still doesn’t work for me with the mozilla-xulrunner181-32bit-1.8.1.4-52 on openSUSE Factory. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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24 Jan 24 Jan

12:30

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User gdoig@pcug.org.au added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c36 --- Comment #36 from Glenn Doig 2008-01-24 05:30:32 MST --- I'm now just using the release from the url below and the files copied into /usr/lib/xulrunner-1.8.1.3 Files extracted from: http://releases.mozilla.org/pub/mozilla.org/xulrunner/releases/1.8.1.3/contr... And its working fine for me so far. I don't know what else uses these files. I wonder if the factory rpm(mozilla-xulrunner181-32bit-1.8.1.?-??) could be replaced or updated with it ? Is it worth trying ?, Its a long shot. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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13:24

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c37 --- Comment #37 from Mike Fabian 2008-01-24 06:24:13 MST --- Glenn Doig> I'm now just using the release from the url below and the Glenn Doig> files copied into /usr/lib/xulrunner-1.8.1.3 Glenn Doig> Glenn Doig> Files extracted from: Glenn Doig> http://releases.mozilla.org/pub/mozilla.org/xulrunner/releases/1.8.1.3/contr... Glenn Doig> Glenn Doig> And its working fine for me so far. I don't know what else Glenn Doig> uses these files. Yes, that is working for you and me now. But that is just a temporary workaround, we cannot expect from every user who wants to use acroread on a 64bit system to go through that procedure manually, this should work “out of the box”. Glenn Doig> I wonder if the factory Glenn Doig> rpm(mozilla-xulrunner181-32bit-1.8.1.?-??) could be Glenn Doig> replaced or updated with it ? Yes, something seems to be wrong with the mozilla-xulrunner181-32bit package in Factory and this is what still needs to be fixed. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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14 Feb 14 Feb

15:49

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User meissner@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c38 Marcus Meissner changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |wolfgang@rosenauer.org, bnc-team- | |mozilla@forge.provo.novell.com --- Comment #38 from Marcus Meissner 2008-02-14 08:49:13 MST --- cc mozilla guys. we had some symliunk troubles already and fixed them -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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16:12

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c39 --- Comment #39 from Mike Fabian 2008-02-14 09:12:49 MST --- Using the mozilla-xulrunner181 package from the 32bit distribution instead of the *-32bit package intended for a 64bit distribution works. I.e. unpacking the mozilla-xulrunner181 package from a 32bit distribution in some temporary directory rpm2cpio mozilla-xulrunner181.rpm | cpio -div and then pointing acroread to the libgtkembedmoz in that directory tree works. I.e. there seems to be something wrong with the -32bit package only. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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17:33

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c40 Mike Fabian changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |ro@novell.com, mrueckert@novell.com --- Comment #40 from Mike Fabian 2008-02-14 10:33:07 MST --- When I have a setup which works and check with strace strace -f -eopen -o /tmp/trace acroread I can see that not only the shared libraries are opened below the path /usr/lib/xulrunner-1.8.1.11 but also some other files. The mozilla-xulrunner181-32bit package contains only the shared libraries. Apparently this is not enough. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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17:44

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c41 --- Comment #41 from Mike Fabian 2008-02-14 10:44:03 MST --- Created an attachment (id=194970) --> (https://bugzilla.novell.com/attachment.cgi?id=194970) trace trace file generated with strace -f -eopen -o /tmp/trace acroread when the contents of the xulrunner directory were complete enough to let the html rendering in acroread work. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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17:50

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c42 --- Comment #42 from Mike Fabian 2008-02-14 10:50:50 MST --- Created an attachment (id=194971) --> (https://bugzilla.novell.com/attachment.cgi?id=194971) opened-files-below-xulrunner-path-which-are-not-shared-libraries List of files below /usr/lib/xulrunner-1.8.1.11 which are really opened and which are not shared libraries (according to strace). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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19:06

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User wolfgang@rosenauer.org added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c43 --- Comment #43 from Wolfgang Rosenauer 2008-02-14 12:06:30 MST --- Yeah, I'm not quite sure why the chromes are really opened when libgtkembedmoz.so is used but just having the libs in the 32bit package is not enough since mozilla does embed JS components as well which are probably used in the embedding application. I barely noticed at some point that there is 32bit package of xulrunner at all since I had doubts that it would help anything. I fear that the solution would be to have a full -32bit package which is installed in parallel is the only working solution. It shouldn't use the update-alternatives and GRE registration stuff probably. (In reply to comment #29 from Mike Fabian)

...

Where do you download the source from? Our mozilla-xulrunner181.spec file doesn't list the download location. Could it be a build problem of the mozilla-xulrunner181 package?

It's not important for that issue but the sources are a cvs checkout of the mozilla1.8 branch (for the module xulrunner). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15 Feb 15 Feb

12:33

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c44 --- Comment #44 from Mike Fabian 2008-02-15 05:33:08 MST --- Wolfgang> I fear that the solution would be to have a full -32bit Wolfgang> package which is installed in parallel is the only working Wolfgang> solution. One could probably use symlinks from the -32bit package to the main package for the files which are identical. But that is probably also an idea which causes more problems than it solves. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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12:39

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User wolfgang@rosenauer.org added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c45 --- Comment #45 from Wolfgang Rosenauer 2008-02-15 05:39:10 MST --- (In reply to comment #44 from Mike Fabian)

...

One could probably use symlinks from the -32bit package to the main package for the files which are identical. But that is probably also an idea which causes more problems than it solves.

Maintaining symlinks is much more error prone than having a complete package I think. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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13:53

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User meissner@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c46 --- Comment #46 from Marcus Meissner 2008-02-15 06:53:56 MST --- yes, I agree with Wolfgang here -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:21

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c47 --- Comment #47 from Mike Fabian 2008-02-15 08:21:07 MST --- I agree with Wolfgang here as well. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:25

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c48 --- Comment #48 from Mike Fabian 2008-02-15 08:25:34 MST --- So how do we proceed for the distributions where we had to update to acroread 8.1.2 and no mozilla-xulrunner181-32bit package exists, like SLES10-x86_64? 1) create the package, complete and working 2) remove the dependence for that package from acroread if the architecture is x86_64 and accept that the help pages don’t work 3) add the necessary stuff to the acroread packagage itself I think 1) is best. Can we do that? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:50

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User meissner@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c49 --- Comment #49 from Marcus Meissner 2008-02-15 08:50:15 MST --- We have already created a mozilla-xulrunner-32bit package for SLED 10 x86_64. QA should check whether the help pages open blank or not. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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16:12

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c50 --- Comment #50 from Mike Fabian 2008-02-15 09:12:49 MST --- OK, great. So the only thing left to do is to fix it in STABLE. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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16:18

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c51 Mike Fabian changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|mfabian@novell.com |ro@novell.com --- Comment #51 from Mike Fabian 2008-02-15 09:18:04 MST --- Reassign to Rüdiger Örtel for STABLE. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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19 Feb 19 Feb

11:33

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User ro@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c52 Ruediger Oertel changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |FIXED --- Comment #52 from Ruediger Oertel 2008-02-19 04:33:15 MST --- done. updated baselibs.conf for all distros to include the missing files in mozilla-xulrunner181-32bit (and mozilla-xulrunner-32bit). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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13:35

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User meissner@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c53 --- Comment #53 from Marcus Meissner 2008-02-19 06:35:32 MST --- I am afraid we must do more. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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13:35

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User meissner@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c54 Marcus Meissner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED Resolution|FIXED | --- Comment #54 from Marcus Meissner 2008-02-19 06:35:59 MST --- reopen -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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13:54

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User meissner@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c55 --- Comment #55 from Marcus Meissner 2008-02-19 06:54:36 MST --- Adobe Reader does: for i in /etc/gre.d/gre.conf /etc/gre.d/firefox.conf /etc/gre.d/mozilla.conf /etc/gre.d/*.conf /etc/gre.conf do if [ -f "$i" ]; then mozillaPath="`grep "^GRE_PATH=" "$i" | cut -d= -f2 | sed -e 's/^[ ]*//g' -e 's/[ ]*$//g'`" if [ -n "$mozillaPath" ]; then MOZILLA_COMP_PATH="$mozillaPath" export MOZILLA_COMP_PATH break fi fi done This means: - We need to register also the 32bit xulrunner engine via postscripts - The code above does not filter out lib64 paths, so we need to do soemthing for the Acrobat Reader acroread wrapper to filter them out. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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14:03

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User wolfgang@rosenauer.org added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c56 --- Comment #56 from Wolfgang Rosenauer 2008-02-19 07:03:52 MST --- (In reply to comment #55 from Marcus Meissner)

...

- We need to register also the 32bit xulrunner engine via postscripts

That doesn't sound right. The GRE registration has no concept of biarch installations. Having two identical xulrunner versions registered will most probably cause undefined behaviour for xul applications :-( -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:22

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User meissner@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c57 --- Comment #57 from Marcus Meissner 2008-02-19 08:22:29 MST --- Hmm. Then we have a problem Houston. First idea would be: - fall back to common search paths, like /usr/lib/xulrunner-*/lib/libgtkmozembed.so -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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29 Apr 29 Apr

12:58

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c58 Mike Fabian changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mfabian@novell.com --- Comment #58 from Mike Fabian 2008-04-29 06:58:34 MST --- Marcus Meissner> First idea would be: Marcus Meissner> Marcus Meissner> - fall back to common search paths, like Marcus Meissner> /usr/lib/xulrunner-*/lib/libgtkmozembed.so I did that now, see: http://bugzilla.novell.com/show_bug.cgi?id=382739#c18 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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13:07

New subject: [Bug 351054] Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

https://bugzilla.novell.com/show_bug.cgi?id=351054 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=351054#c59 Mike Fabian changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |RESOLVED Resolution| |FIXED --- Comment #59 from Mike Fabian 2008-04-29 07:07:07 MST --- Closing as FIXED. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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[Bug 351054] New: Installing acroread-8.1.1-20. i586 on opensuse 64bit pc installation.

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