https://bugzilla.novell.com/show_bug.cgi?id=881023 https://bugzilla.novell.com/show_bug.cgi?id=881023#c0 Summary: Impossible to access phone sd memory Classification: openSUSE Product: openSUSE 13.1 Version: Final Platform: x86-64 OS/Version: openSUSE 13.1 Status: NEW Severity: Normal Priority: P5 - None Component: Network AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: andrea.turrini@gmail.com QAContact: qa-bugs@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:28.0) Gecko/20100101 Firefox/28.0 This bug report comes from https://forums.opensuse.org/showthread.php/498482-oS-13-1-problems-to-access... I essentially just copy the original post since it should contain all needed info. Not sure whether I have chosen the right component: it seems to be a problem related to ModemManager since it behaves differently in oS 13.1 and oS 12.3 I have a galaxy ace S5830i but I can not access its sd memory from my oS 13.1 (kernel 3.11.10-11-desktop, x86_64) . When I connect the usb cable, /var/log/messages shows: 2014-06-02T14:28:02.423340+08:00 caradhras kernel: [ 4263.059574] usb 3-2: new high-speed USB device number 25 using xhci_hcd 2014-06-02T14:28:05.385289+08:00 caradhras kernel: [ 4266.025268] usb 3-2: Device not responding to set address. 2014-06-02T14:28:05.586328+08:00 caradhras kernel: [ 4266.226061] usb 3-2: Device not responding to set address. 2014-06-02T14:28:05.787297+08:00 caradhras kernel: [ 4266.427205] usb 3-2: device not accepting address 25, error -71 2014-06-02T14:28:06.146249+08:00 caradhras kernel: [ 4266.786555] usb 3-2: new high-speed USB device number 27 using xhci_hcd 2014-06-02T14:28:06.158290+08:00 caradhras kernel: [ 4266.799512] usb 3-2: New USB device found, idVendor=04e8, idProduct=685e 2014-06-02T14:28:06.158327+08:00 caradhras kernel: [ 4266.799555] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 2014-06-02T14:28:06.158333+08:00 caradhras kernel: [ 4266.799566] usb 3-2: Product: BCM21553-Thunderbird 2014-06-02T14:28:06.158337+08:00 caradhras kernel: [ 4266.799575] usb 3-2: Manufacturer: Broadcom 2014-06-02T14:28:06.158350+08:00 caradhras kernel: [ 4266.799598] usb 3-2: SerialNumber: 0123456789ABCDEF 2014-06-02T14:28:06.163267+08:00 caradhras kernel: [ 4266.803997] usb-storage 3-2:1.0: USB Mass Storage device detected 2014-06-02T14:28:06.163307+08:00 caradhras kernel: [ 4266.804193] scsi14 : usb-storage 3-2:1.0 2014-06-02T14:28:06.164249+08:00 caradhras kernel: [ 4266.804721] cdc_acm 3-2:1.1: This device cannot do calls on its own. It is not a modem. 2014-06-02T14:28:06.164276+08:00 caradhras kernel: [ 4266.804836] cdc_acm 3-2:1.1: ttyACM0: USB ACM device 2014-06-02T14:28:06.168499+08:00 caradhras mtp-probe: checking bus 3, device 27: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-2" 2014-06-02T14:28:06.169387+08:00 caradhras mtp-probe: bus: 3, device: 27 was not an MTP device 2014-06-02T14:28:08.897407+08:00 caradhras ModemManager[4278]: <info> Creating modem with plugin 'Generic' and '1' ports 2014-06-02T14:28:08.898001+08:00 caradhras ModemManager[4278]: <info> Modem for device at '/sys/devices/pci0000:00/0000:00:14.0/usb3/3-2' successfully created 2014-06-02T14:28:08.997069+08:00 caradhras ModemManager[4278]: <warn> Modem couldn't be initialized: couldn't load current capabilities: Failed to determine modem capabilities. and nothing else, even if I choose to enable the USB storage on the phone. No notification appears on my DE (lxde) and no sd device is created. However, if I connect the same phone on my oS 12.3 (different laptop, still lxde), it works as expected and /var/log/messages shows: 2014-06-02T13:07:51.497338+08:00 orodruin kernel: [ 124.107126] usb 1-1: new high-speed USB device number 2 using ehci_hcd 2014-06-02T13:07:51.613311+08:00 orodruin kernel: [ 124.223102] usb 1-1: New USB device found, idVendor=04e8, idProduct=685e 2014-06-02T13:07:51.613339+08:00 orodruin kernel: [ 124.223109] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 2014-06-02T13:07:51.613346+08:00 orodruin kernel: [ 124.223114] usb 1-1: Product: BCM21553-Thunderbird 2014-06-02T13:07:51.613350+08:00 orodruin kernel: [ 124.223118] usb 1-1: Manufacturer: Broadcom 2014-06-02T13:07:51.613354+08:00 orodruin kernel: [ 124.223122] usb 1-1: SerialNumber: 0123456789ABCDEF 2014-06-02T13:07:51.622306+08:00 orodruin mtp-probe: checking bus 1, device 2: "/sys/devices/pci0000:00/0000:00:1a.7/usb1/1-1" 2014-06-02T13:07:51.623302+08:00 orodruin mtp-probe: bus: 1, device: 2 was not an MTP device 2014-06-02T13:07:51.689301+08:00 orodruin kernel: [ 124.299462] cdc_acm 1-1:1.1: This device cannot do calls on its own. It is not a modem. 2014-06-02T13:07:51.689352+08:00 orodruin kernel: [ 124.299607] cdc_acm 1-1:1.1: ttyACM0: USB ACM device 2014-06-02T13:07:51.690362+08:00 orodruin kernel: [ 124.300664] usbcore: registered new interface driver cdc_acm 2014-06-02T13:07:51.690387+08:00 orodruin kernel: [ 124.300667] cdc_acm: USB Abstract Control Model driver for USB modems and ISDN adapters 2014-06-02T13:07:51.714417+08:00 orodruin dbus-daemon[491]: modem-manager[590]: <info> (ttyACM0) opening serial port... 2014-06-02T13:07:51.715171+08:00 orodruin modem-manager[590]: <info> (ttyACM0) opening serial port... 2014-06-02T13:07:51.732304+08:00 orodruin kernel: [ 124.342049] Initializing USB Mass Storage driver... 2014-06-02T13:07:51.732338+08:00 orodruin kernel: [ 124.342244] scsi6 : usb-storage 1-1:1.0 2014-06-02T13:07:51.732343+08:00 orodruin kernel: [ 124.342382] usbcore: registered new interface driver usb-storage 2014-06-02T13:07:51.732347+08:00 orodruin kernel: [ 124.342386] USB Mass Storage support registered. 2014-06-02T13:07:52.734288+08:00 orodruin kernel: [ 125.344747] scsi 6:0:0:0: Direct-Access SAMSUNG S5830i Card 0000 PQ: 0 ANSI: 2 2014-06-02T13:07:52.735557+08:00 orodruin kernel: [ 125.345600] sd 6:0:0:0: Attached scsi generic sg1 type 0 2014-06-02T13:07:52.737353+08:00 orodruin kernel: [ 125.347755] sd 6:0:0:0: [sdb] Attached SCSI removable disk 2014-06-02T13:07:55.749450+08:00 orodruin dbus-daemon[491]: modem-manager[590]: <warn> Couldn't probe for capabilities, probably not a GSM or CDMA modem 2014-06-02T13:07:55.750156+08:00 orodruin modem-manager[590]: <warn> Couldn't probe for capabilities, probably not a GSM or CDMA modem 2014-06-02T13:07:55.750770+08:00 orodruin modem-manager[590]: <info> (ttyACM0) closing serial port... 2014-06-02T13:07:55.751355+08:00 orodruin dbus-daemon[491]: modem-manager[590]: <info> (ttyACM0) closing serial port... 2014-06-02T13:07:55.754077+08:00 orodruin dbus-daemon[491]: modem-manager[590]: <info> (ttyACM0) serial port closed 2014-06-02T13:07:55.754742+08:00 orodruin modem-manager[590]: <info> (ttyACM0) serial port closed 2014-06-02T13:07:55.756790+08:00 orodruin dbus-daemon[491]: modem-manager[590]: <info> (ttyACM0) opening serial port... 2014-06-02T13:07:55.756820+08:00 orodruin modem-manager[590]: <info> (ttyACM0) opening serial port... 2014-06-02T13:07:59.776554+08:00 orodruin dbus-daemon[491]: modem-manager[590]: <warn> Couldn't probe for capabilities, probably not a GSM or CDMA modem 2014-06-02T13:07:59.777899+08:00 orodruin modem-manager[590]: <warn> Couldn't probe for capabilities, probably not a GSM or CDMA modem 2014-06-02T13:07:59.778689+08:00 orodruin dbus-daemon[491]: modem-manager[590]: <info> (ttyACM0) closing serial port... 2014-06-02T13:07:59.779393+08:00 orodruin modem-manager[590]: <info> (ttyACM0) closing serial port... 2014-06-02T13:07:59.786316+08:00 orodruin dbus-daemon[491]: modem-manager[590]: <info> (ttyACM0) serial port closed 2014-06-02T13:07:59.787126+08:00 orodruin modem-manager[590]: <info> (ttyACM0) serial port closed 2014-06-02T13:08:04.106917+08:00 orodruin su: (to root) ori on /dev/pts/0 2014-06-02T13:08:04.108152+08:00 orodruin su: pam_unix(su:session): session opened for user root by ori(uid=1000) 2014-06-02T13:08:56.291323+08:00 orodruin kernel: [ 188.901114] sd 6:0:0:0: [sdb] 15519744 512-byte logical blocks: (7.94 GB/7.40 GiB) 2014-06-02T13:08:56.292293+08:00 orodruin kernel: [ 188.902251] sd 6:0:0:0: [sdb] No Caching mode page present 2014-06-02T13:08:56.292312+08:00 orodruin kernel: [ 188.902258] sd 6:0:0:0: [sdb] Assuming drive cache: write through 2014-06-02T13:08:56.294749+08:00 orodruin kernel: [ 188.904233] sd 6:0:0:0: [sdb] No Caching mode page present 2014-06-02T13:08:56.294779+08:00 orodruin kernel: [ 188.904240] sd 6:0:0:0: [sdb] Assuming drive cache: write through 2014-06-02T13:08:56.296288+08:00 orodruin kernel: [ 188.906650] sdb: sdb1 2014-06-02T13:08:56.978559+08:00 orodruin udisksd[1575]: Mounted /dev/sdb1 at /run/media/ori/9016-4EF8 on behalf of uid 1000 solid-hardware returns only: # solid-hardware listen Object::connect: No such signal org::freedesktop::UPower::DeviceAdded(QDBusObjectPath) Object::connect: No such signal org::freedesktop::UPower::DeviceRemoved(QDBusObjectPath) Listening to add/remove events: Device Added: udi = '/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:14.0/usb3/3-2' Device Added: udi = '/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.0' Device Added: udi = '/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.1' Device Added: udi = '/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.2' Device Added: udi = '/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.1/tty/ttyACM0' Device Removed: udi = '/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.0' Device Removed: udi = '/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.1/tty/ttyACM0' Device Removed: udi = '/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.2' Device Removed: udi = '/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.1' Device Removed: udi = '/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:14.0/usb3/3-2' and fdisk shows only my hard-disk. Following a suggestion in the forum, I tried to set DisableSwitching=1 in /etc/usb_modeswitch.conf but nothing changed, also because it seems that the device 04e8:685e is not in one of the usb_modeswitch related files. According to the technical specs of the laptop with oS 13.1, the USB port I used is a USB-2; if I use the USB-3 port, I obtain the same result. Reproducible: Always Steps to Reproduce: 1. 2. 3. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.