https://bugzilla.novell.com/show_bug.cgi?id=632306
https://bugzilla.novell.com/show_bug.cgi?id=632306#c1
Johannes Meixner changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|NEW |RESOLVED
Resolution| |INVALID
--- Comment #1 from Johannes Meixner 2010-08-18 13:40:51 UTC ---
I am confused by the naming of your device:
In comment #0 you wrote "Epson Interpret S405"
but you use a Lexmark driver for it?
According to sane-find-scanner this device identifies
itself as a "Lexmark S300-S400 Series" with USB ID 0x043d:0x0180
Was your piece of hardware perhaps re-labeled as "Epson"?
Your device is not listed at the SANE project listing
of all devices with USB vendor ID 0x043d which are known
by the SANE project:
http://www.sane-project.org/cgi-bin/driver.pl?v=043d
I am afraid but we cannot help you here because
we neither have your particular printer/scanner model
so that we cannot reproduce any issue with this hardware
nor do we have any particular knowledge how to set up
this particular third-party driver software.
We (i.e. Novell/openSUSE) do not proivide lexmark-inkjet-09-driver.
I assume the lexmark-inkjet-09-driver is provided by Lexmark
so that from our point of view it is third-party software
which makes the bug report invalid for us.
Nevertheless some blind guess what might help:
If the lexmark-inkjet-09-driver works in compliance how the
usual SANE scanner drivers work, it may help to have a look at
http://en.opensuse.org/SDB:Configuring_Scanners
In short:
For each scanner driver which works in compliance how SANE scanner
drivers work, there is a matching line in /etc/sane.d/dll.conf
Each active line in /etc/sane.d/dll.conf (i.e. without leading '#')
stands for an activated scanner driver, see
http://en.opensuse.org/SDB:Configuring_Scanners#SANE_Backends
Perhaps you only need to add or activate such a line
for the lexmark-inkjet-09-driver?
Another possible reason is that the lexmark-inkjet-09-driver
is 32-bit software. In comment #0 you wrote
"lexmark-inkjet-09-driver-1.5-1.i386.rpm"
and "i386" indicates 32-bit software.
This cannot work in a 64-bit environment.
If this is the reason, the simplest solution is
to install the 32-bit version of openSUSE 11.3.
At least you must remove the 64-bit package versions of the
scanner related software and replace them by the 32-bit package
versions of those software, in particular sane-backends and
a user frontend like e.g. xsane - otherwise no 32-bit scanner
driver can work.
Some background information:
1.
A scanning frontend links with the SANE library libsane.so
which is in fact the dll pseudo-driver.
2.
The dll pseudo-driver dlopen()s the actual scanner driver
which is here the lexmark driver.
Therefore on a 64-bit system:
If one runs a 64-bit scanning frontend (e.g. the 64-bit
version of scanimage or xsane) then it links with
the 64-bit version of libsane.so which again wants to
link with the 64-bit version of the lexmark driver
which fails if only a 32-bit lexmark driver is installed
but it would work if a 64-bit lexmark driver was installed.
In contrast on a 32-bit system:
If one runs a 32-bit scanning frontend (e.g. the 32-bit
versions of scanimage or xsane) then it links with
the 32-bit version of libsane.so which again
links with the 32-bit version of the lexmark driver
so that your scanner should work.
It should work if one installs on a 64-bit system the full
scanning software only as 32-bit software but I never tested
this on my own because I do not test scanners which need
third-party drivers.
By the way:
An installed 32-bit version of xsane might require a 32-bit version
of gimp (which would require lots of other 32-bit libraries)
when the xsane gimp-plugin should be used to acquire an
image from the scanner directly from within gimp.
Therefore you may need tons of other 32-bit software which is
the reason why I wrote above that the simplest solution is
to install the 32-bit version of the whole openSUSE 11.3
(at least for a test to find out whether or not
the root cause is a 32-bit versus 64-bit issue).
If this all does not help to make it work, you should
contact those who made the lexmark-inkjet-09-driver
(probably Lexmark directly).
Perhaps you may ask them for a 64-bit version of their driver.
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