Mailinglist Archive: yast-devel (55 mails)

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Re: [yast-devel] more helpful error message (was: Re: [opensuse-factory] Leap 42.2 RC2 says internal ruby error on install)

Am Donnerstag, 10. November 2016, 13:45:45 CET schrieb Josef Reidinger:
On Thu, 10 Nov 2016 13:23:58 +0100 Christian Boltz wrote:
I'd like to propose a small, but IMHO important improvement:
It is not obvious for "normal users" [1] which logs are needed.

Please change the error message so that it contains a hint about

save_y2logs, for example:

Internal error. Please report a bug report with logs.
Run "save_y2logs" to collect the needed logfiles. <---- add

this Details: [...]

This one-line addition will make it easier for users and give you
better bugreports.

Bonus points if you also add the bugzilla URL ;-)

This looks good to me. About bugzilla URL we discuss also in past and
only tricky way is how to properly report on proper project. Otherwise
opensuse community complains about using suse one with its branding
and vise versa.

Well, when this message appears, the user sees YaST exploding and
burning - and complaining about a "wrong" bugzilla link is a luxery
problem in this case ;-)

Even as an openSUSE user, I'd argue that in doubt you should go for here, because SUSE pays your salery ;-) and SLE
therefore wins. If someone really complains about the "wrong" link, you
can send him/her to me ;-) and/or point to this mail.

Yes, you could use an if condition, and in theory, YaST knows if it's
running on SLE or openSUSE - but in a crash handler, every added
complexity is too much IMHO. I don't want to see an "Error while
displaying the error message" dialog ;-))

So: please don't think about this detail too much and integrate the
improved message!


Christian Boltz
Ideally, upstream projects would care for AppArmor profiles
(as much as they would care for SELinux),
Oh, upstream projects really care for SELinux? ;-)
At least as much as they do for AppArmor ;-)
[> Christian Boltz and Sascha Peilicke in opensuse-factory]

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