RE: [uyuni-users] change SUSE products

Hi, yes, there are two organizsation in my SCC account, but all subscriptions are in one organization. I took the credentials from this organization. I uploaded to catalina https://pastebin.com/KyBg3XLu localhost https://pastebin.com/8RUKVawt rhn_web_api https://pastebin.com/RBsKHxM6 rhn_web_ui https://pastebin.com/PgZbJRxc Greets Torsten

-----Original Message----- From: Julio González Gil [mailto:jgonzalez@suse.de] Sent: Monday, April 15, 2019 12:20 PM To: uyuni-users@opensuse.org Cc: Haupt, Torsten ; Konstantinos Tsamis Subject: Re: [uyuni-users] change SUSE products

Do you have one or several organizations at SCC?

Keep in mind if you have the subscriptions on separate organizations, you will need to add the credentials for all of them.

I recall testing this before releasing Uyuni 4.0.1 with one of our keys, and it worked fine.

But anyway, the chunk of log you pasted is maybe not the most relevant part for this problem.

I think we could use a pastebin of rhn_web_ui.log, rhn_web_api.log, and maybe catalina and localhost* from /var/log/tomcat.

On lunes, 15 de abril de 2019 12:00:32 (CEST) Haupt, Torsten wrote:

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Hi,

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# mgr-sync refresh

as root on the uyuni server? If that shows an error it's a bug.

smduyuni:/var/log/rhn # mgr-sync refresh Refreshing Channels Please enter the credentials of SUSE Manager Administrator. Login: torsten.haupt Password:

[DONE] Refreshing Channel families [DONE] Refreshing SUSE products [DONE] Refreshing SUSE Product channels [DONE] Refreshing Subscriptions [DONE]

No errors.

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But it might be the case that your credentials don't have a subscription for SLE15 and that's why you can't add them. But the fact that you can't see any products now is weird with confirmed credentials.

Well, I have a SLES15 system, which is registered to SCC and gets updates. So I think my subscription includes SLES15. I checked it in SCC, too. SLES15 is included.

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Also you have the latest packages installed on the server?

Before I wrote this question, I made a "zypper update". I use this repo: smduyuni:/var/log/rhn # cat /etc/zypp/repos.d/uyuni-server-stable.repo [uyuni-server-stable] enabled=1 autorefresh=0

baseurl=https://download.opensuse.org/repositories/systemsmanagement :/Uyuni:

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/Stable/images/repo/Uyuni-Server-4.0-POOL-x86_64-Media1/ type=rpm-md

Greets Torsten

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Best, Kostas

On Mon, 2019-04-15 at 09:42 +0000, Haupt, Torsten wrote:

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Hi Kostas,

after installation some month ago I configured my credentials in the setup wizard and selected the products. The repos are still active and synced last night. Now I want to add SLES15 under Setup Wizard | SUSE products; the page loads and shows the error. The credentials are still there and the hook is still green (verified). I already tried to delete the credentials and to reenter them. They were accepted, but now I can't see any SUSE products anymore. Before I saw it. I took the credentials fresh from the SCC.

Regards Torsten

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-----Original Message----- From: Konstantinos Tsamis [mailto:ktsamis@suse.de] Sent: Monday, April 15, 2019 11:23 AM To: uyuni-users@opensuse.org Subject: Re: [uyuni-users] change SUSE products

Hi Torsten,

how did you setup the repositories for SLE12 and how are you trying to add SLE15? You need to add SCC credentials that have subscriptions for these products enabled to the Setup Wizard. That's where that message comes from.

What I am surprised about is that SLE12 works without the credentials. Do you get updates there?

About the server error, what exactly were you trying to do that lead to it? It could be a bug depending on what you were doing. But without the SCC credentials it might not as well.

Best, Kostas

On Mon, 2019-04-15 at 09:12 +0000, Haupt, Torsten wrote:

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Hello,

I want to change /update my SUSE products in Uyuni. I already configured repos for SLES12 some time ago. Now I want to add SLES15, but the GUI shows "Server error, please check log files.". And in rhn_web_ui.log I find:

2019-04-15 10:46:01,798 [ajp-apr-0:0:0:0:0:0:0:1-

8009- exec-14] WARN

com.redhat.rhn.manager.content.ContentSyncManager

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- Error reading UUID: /etc/zypp/credentials.d/SCCcredentials (No such file or directory)

There is no SCCcredentials file and the folder is empty. What is going wrong and how can I add and change new SLES products?

Regards Torsten

Nry隊[x칻&ޢ'-wzf쮞+z> ޮ^ˬz

-- Julio González Gil Release Engineer, SUSE Manager and Uyuni jgonzalez@suse.com