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[opensuse] mail gurus - help: postfix/local - bounced (can't create user output file)??
  • From: "David C. Rankin" <drankinatty@xxxxxxxxxxxxxxxxxx>
  • Date: Sun, 19 Dec 2010 11:26:22 -0600
  • Message-id: <4D0E403E.5070801@xxxxxxxxxxxxxxxxxx>
Guys,

I have a weird postfix error that is causing incoming mail to *me* on a
new
server to bounce. (imap-postfix/procmail/dovecot) Other users are fine. I can
move my /var/spool/mail/me inbox to a temp name and I can get mail fine. (which
makes me think corrupt mail store/inbox). However, I can access all my email in
the original inbox just fine and I was getting mail in that inbox 3 days ago
when it was on my old 10.3 install. So I'm a bit bewildered about whether there
is some new hidden quoata that I'm violating or what. (inbox was 323M) Also, I
don't really know if there are any tools out there that I can use to test my
original inbox to see if there is a problem.

I haven't been able to confirm this yet, but one difference I seem to
recall is
the use of subfolders with the old install where this new install does not seem
to allow creation of subfolders. i.e.:

OLD thunderbird layout

<myAccount>
Inbox
Trash
Drafts
Av
Bar
distros
centos
suse
suse-factory
Junk
<snip>

On the new install, I can't create the subdirectories centos, suse,
suse-factory. Now I don't know what the heck this would have to do with the
inbox anyway since the folder scheme would only effect ~/Mail/yourmailstore and
not /var/spool/mail/user, but I thought I would mention it.

I have captured both ends of the mail transaction to try and
trouubleshoot and
I have included them below in case they hold a clue to what it going on. (I've
set the error apart below with apostrophes)

SENDING (fine)

Dec 19 00:21:53 localhost postfix/pickup[30882]: 912515FA82: uid=1000 from=<me>
Dec 19 00:21:53 localhost postfix/cleanup[31215]: 912515FA82:
message-id=<20101219062153.912515FA82@xxxxxxxxxxxxxxxxxxx>
Dec 19 00:21:53 localhost postfix/qmgr[2068]: 912515FA82: from=<me@xxxxxxxxxxx>,
size=352, nrcpt=1 (queue active)
Dec 19 00:21:54 localhost postfix/smtp[31217]: 912515FA82: to=<me@xxxxxxxx>,
relay=rbpc.com[66.76.16.6]:25, delay=0.45, delays=0.1/0.01/0.23/0.12, dsn=2.0.0,
status=sent (250 2.0.0 Ok: queued as E61D6E7E79)
Dec 19 00:21:54 localhost postfix/qmgr[2068]: 912515FA82: removed
Dec 19 00:21:54 localhost postfix/smtpd[31218]: connect from
mail.rbpc.com[66.76.16.6]
Dec 19 00:21:54 localhost postfix/smtpd[31218]: 53F595FA72:
client=mail.rbpc.com[66.76.16.6]
Dec 19 00:21:54 localhost postfix/cleanup[31215]: 53F595FA72:
message-id=<20101219062154.02EC9E7E7B@xxxxxxxxxxxx>
Dec 19 00:21:54 localhost postfix/qmgr[2068]: 53F595FA72: from=<>, size=2561,
nrcpt=1 (queue active)
Dec 19 00:21:54 localhost postfix/smtpd[31218]: disconnect from
mail.rbpc.com[66.76.16.6]
Dec 19 00:21:54 localhost postfix/local[31221]: 53F595FA72: to=<me@xxxxxxxxxxx>,
relay=local, delay=0.27, delays=0.21/0.01/0/0.05, dsn=2.0.0, status=sent
(delivered to command: /usr/bin/procmail -a "$EXTENSION")
Dec 19 00:21:54 localhost postfix/qmgr[2068]: 53F595FA72: removed

RECEIVING (not fine)

Dec 19 00:21:53 localhost postfix/smtpd[4063]: connect from
mail.skyline.com[66.76.16.12]
Dec 19 00:21:53 localhost postfix/smtpd[4063]: E61D6E7E79:
client=mail.skyline.com[66.76.16.12]
Dec 19 00:21:53 localhost postfix/cleanup[4067]: E61D6E7E79:
message-id=<20101219062153.912515FA82@xxxxxxxxxxxxxxxxxxx>
Dec 19 00:21:53 localhost postfix/qmgr[2183]: E61D6E7E79: from=<me@xxxxxxxxxxx>,
size=555, nrcpt=1 (queue active)
Dec 19 00:21:53 localhost postfix/smtpd[4063]: disconnect from
mail.skyline.com[66.76.16.12]
-----------
Dec 19 00:21:54 localhost postfix/local[4068]: E61D6E7E79: to=<me@xxxxxxxx>,
relay=local, delay=0.12, delays=0.09/0.01/0/0.02, dsn=5.2.0, status=bounced
(can't create user output file)
-----------
Dec 19 00:21:54 localhost postfix/cleanup[4067]: 02EC9E7E7B:
message-id=<20101219062154.02EC9E7E7B@xxxxxxxxxxxx>
Dec 19 00:21:54 localhost postfix/qmgr[2183]: 02EC9E7E7B: from=<>, size=2360,
nrcpt=1 (queue active)
Dec 19 00:21:54 localhost postfix/bounce[4072]: E61D6E7E79: sender non-delivery
notification: 02EC9E7E7B
Dec 19 00:21:54 localhost postfix/qmgr[2183]: E61D6E7E79: removed
Dec 19 00:21:54 localhost postfix/smtp[4074]: 02EC9E7E7B: to=<me@xxxxxxxxxxx>,
relay=skyline.com[66.76.16.12]:25, delay=0.49, delays=0.01/0.01/0.22/0.25,
dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as 53F595FA72)
Dec 19 00:21:54 localhost postfix/qmgr[2183]: 02EC9E7E7B: removed

I don't know if this helps, but I have used the thunderbird 'extract all
attachments' command on the inbox to strip all the documents from the mail
messages to preserve them (part of what I really need) and for the most part, it
worked fine. It hung on a couple of attachments where I had to delete the
message to cause it to continue, but there was nothing special I could tell
about the attachments and after deleting them, I could continue the extraction.
So I'm stuck as to how to approach confirming it is an inbox problem and not a
setup problem. (although I have 2 other servers with identical setups that work
fine, so that does point toward an inbox issue)

Googling this turns up answers all over the board. Everything from
'chmod g+s
/usr/bin/procmail' to permissions on the inbox. All permission are fine. (below
david-sav is the original, david is the one I'm extracting attachments from,
david-test is just the one that was created when I moved the original out of the
way and tested new inbox creation)

[10:01 phx:/var/spool/mail] # l
total 589512
drwxrwxrwt 2 root root 4096 Dec 19 11:15 .
drwxr-xr-x 8 root root 4096 Dec 18 16:54 ..
-rw------- 1 assistance assistance 1616 Dec 19 02:38 assistance
-rw------- 1 david david 243482115 Dec 19 11:15 david
-rw------- 1 david david 326531772 Dec 19 02:12 david-sav
-rw------- 1 david david 2637 Dec 19 02:58 david-test

So what say the gurus? Most likely an inbox issue? Have there been any
inbox
format changes from 10.3 to present that might explain the problem? If so, is
there any tool that might fix the problem?

--
David C. Rankin, J.D.,P.E.
Rankin Law Firm, PLLC
510 Ochiltree Street
Nacogdoches, Texas 75961
Telephone: (936) 715-9333
Facsimile: (936) 715-9339
www.rankinlawfirm.com
--
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