Sorry to be a pest, but zen still hasn't done a successful update since the libzypp update last week. Last time, at Joe Morris's prompting, I did the update with YOU, and had only temporary problems. I haven't tried YOU yet, but Andreas asked for a bug report for the last one, and I want to give him a chance to see this episode. Should I add today's zmd-*log files to the bug report? or generate a new one? or just go away :-)? This time, zen came up asking to update acroread and xine-lib, once each for a security update and once each for an i586 package update. I clicked "update". After a longer than usual wait (10 --15 minutes in each case), it came back with the following message box: Transaction failed: Transaction preparation failed: Package hal-32bit-0.5.8_git20061106-31.1 is already installed. I think this is the one I did with YOU yesterday at Joe Morris's prompting. I tried having zen update the packages one at a time. For acroread security, a message box pops up after a long time: Install the following additional software acroread - 7.0.9-2.1 (Package) Looking at AR, I see 7.0.8 05/22/2006. I click "Apply". I immediately get the message box: Transaction failed: Transaction preparation failed: Package hal-32bit-0.5.8_git20061106-31.1 is already installed. I deselect acroread, select xine security. After a long time, I get the box Install the following additional software xine-lib - 1.1.2-40.1 (Package) rpm -q says xine is not installed. I click "Apply". I immediately get the message box: Transaction failed: Transaction preparation failed: Package hal-32bit-0.5.8_git20061106-31.1 is already installed. I try the acroread (i586) update. After a long time, the main box says "Preparing Software...", then a message box says: Transaction failed: Transaction preparation failed: Package hal-32bit-0.5.8_git20061106-31.1 is already installed. I got corresponding results for the xine (i586) package update. So YOU didn't update the database yesterday? If that's the problem, how can I fix it? If xine is not installed, why does zen want to update it? Didn't someone here say there should be no update requests for uninstalled software? And why am I suddenly having so much trouble, and no one else seems to be having any? Finally, should I go ahead and use YOU to get the blob blue again? If I use YOU, how do reconcile the database? -- John Perry -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org