On Wed November 16 2005 10:51 pm, Stan Glasoe wrote:
On Wednesday 16 November 2005 7:54 pm, Gil Weber wrote:
Hi, everyone. I am trying to access the following website:
www.unitedhealthcareonline.com
However, I get the following message:
We have detected that you are using a browser that is not supported by our site. Please make sure that you are using Microsoft Internet Explorer 4.0 or higher or Netscape Communicator 4.x.
I normally use Firefox 1.0.7, but I also tried with Konqueror 3.4.0. Same result.
I also tried changing the browser identification in Konqueror to say "I.E. (various versions) and Netscape (various versions). But I still get the same message after trying to change the browser identification.
Anyone have a suggestion on how I can get into this site using either Firefox or Konqi?
Thanks!! :o) Gil
SUSE 9.3, KDE/Konqueror 3.4.3 level b and got same error as you. Switched Konq's ID to "IE version 6.0 on XP" and it didn't work so I quit Konq and restarted it and had access to the site.
With Konq and website ID changes you sometimes just have to restart Konq to get it to work.
Stan
Stan, very interesting. I had tried exactly as you recommended but without success. Tried it 4 times and could not figure out why I was not getting the same results you were. Then I figured it out what was different. After making the change you suggested and restarting Konqi, I was calling up the URL by using the drop-down list at the top of Konqi. But that would bring up the same "can't access" webpage. Then I tried retyping the URL into Konqi and this time it found the right page. I then noticed that the "old" (cached?) URL in the drop-down list had a Konqi globe symbol (icon) next to it (on the far left) while the "new" URL I had just typed had a "Netscape" icon. So once I changed the browser identification AND manually retyped the URL, then it worked. Thanks for forcing me to persist until I found the solution! :o) Gil