Hylton Conacher (ZR1HPC) wrote:
Hi,
On Wednesday 04 August 2004 20:59, James Knott wrote:
Felix Miata wrote:
Randall R Schulz wrote:
The other side of the coin: http://www.metasystema.org/essays/reply-to-useful.mhtml Stuff the two sides of a coin. The USERS want the Reply-to email to be
Hartmut Meyer wrote: the list email. Hell, I am sure Sir Meyer can see what happens if I had just pressed reply on Mozilla, he gets TWO copies.
with the amount of press linux and Mozilla/Thunderbird is getting, perhaps it is time for the list sysadmin to change their view, or the view of their superiors, especially given the unhappiness voiced by so many of the list subscribers.
The current list proceedure is a pain! I WHOLEHEARTEDLY agree!!!
A am a member on over 35 lists generating about 300 email messages a day and every single one, except SLE, has the Reply-To email address set to the list email.
The vast majortity of the replies go to the list. Hear hear. All the subscribers are in the business of learning about the OS and do not have many, if any, personal emails using the list mechanism. We all use the list to 'talk' to one another about learning about SuSE linux and so WHY should the list be so broken that it cannot even do what most of us want ie to reply to the list!?
message contains a From: field, it's not a problem to reply only to the sender. However, with the current setup, if I don't remember to change the To: box, I will send only to the originator and then have to resend to the list. People who send to the list as well are the fortunate ones as they realize they have only sent it to the sender. Of course the initial sender is unluckier as with the Reply-to list settings the way they are,
As long as the the initial sender gets double the amount of email as they have to not only download it when it was initially replied to but also when the replier sends it to the list as well.
Why not use a proper MUA? One that allows you to do a list-reply. Don't make others pay for your bad choice of a mail client (it would have to be either bad choice or missing knowledge about how to use it). I thought linux was about choice, about not being forced into using a single web browser or email client? Are any of the GUI email clients that have recently made the news, due to Microsoft's IE' failure as a web browser, like Mozilla and Thunderbird considered a 'proper MUA' or does one have to use the 'mail' command from the command line?
This list is *BROKEN*, no matter what some of the others say. I will second, third and continue to support the above until SuSE pulls some finger and listens to its users, and changes the reply-to feature of one of the main lists used for support of its users.
And no matter what you say we (SUSE) will not "fix" this but leave it as it is. Turning your back on the people who have supported and helped you grow is not good business practice. SuSE is not the only distribution out there, and regardless of how superior SuSE may feel as a top notch distribution, it can be changed very simply. Ask Bill Gates how he lost so many of his customers, asides from the BSOD?
No offense meant, but this is a discussion we will not give in to. So, you're waisting your energy ;-) Non taken, but we as users, and the people who have got you to where you are, want something in return. Unfortunately be not giving in to it, it is not a discussion but a statement by SuSE. 'Wasted' energy does marvelous things, ask Linus.
Groete van Kaapstad, Suide Afrika Hylton
-- The Little Helper
For what my 2 cents are worth, I do not want SuSE to "win the battle, and lose the war" on this issue. It is their list and they can certainly do what they wish. But for (SuSE) Linux to grow it may be time for a fresh perspective on the issue. I certainly will continue with the list regardless - it is not much of an issue to me now that I have learned to : Reply all, remove the author's name, move the list address from the cc to the to field, send (still, I occasionally forget and reply incorrectly :). Its the new audience that I would be more concerned with. Compared to all of the other lists out there, it appears a "strange" convention and just reinforces the perception of many that working with Linux and Unix is a trial in frustration and is counterintuitive. Forget that fact, that this statement applies to all software when you are new to it - this is a perception of many. Our company is completely committed to SuSE Linux on the server side and investigating it heavily for some development workstation use. Still, most of our desktop use is Microsoft, including Outlook. This may change over time, but hopefully does not disqualify us from participating in the list and pursuing our Linux server direction. - Richard