I don't want to sound mean, but it seems that everytime someone points out that 6.4 had more problems than 6.3 there is some kind of excuse on SuSE's part. If your customers are finding more bugs, and (I know I'm back at _my_ dead horse again) you are raising the price, shouldn't you take the customers more seriously? Now granted, I didn't run into a lot of bugs, but you have to remember, on my part I stuck to stuff like tinkering with my sound card drivers - I didn't run a lot of software. However, even I have found certain apps didn't work out of the box - xrpm (I think that's the name of it, I can't remember), Kpackage, my sound card (which was listed in the hardware database), among others. -Tim ----------------------------------------------------------------- Timothy R. Butler Universal Networks Information Tech. Consultant Christian Web Services Since 1996 ICQ #12495932 AIM: Uninettm An Authorized IPSwitch Reseller tbutler@uninetsolutions.com http://www.uninetsolutions.com ===================== "Solutions that Work" =====================
-----Original Message----- From: mha@suse.com [mailto:mha@suse.com] Sent: Wednesday, August 23, 2000 4:51 PM To: Gerry Doris Cc: suse-linux-e@suse.com Subject: Re: [SLE] Disgruntled Customer (README)
Gerry Doris wrote:
In my opinion I believe that SuSE needs to refocus on your QC if you are to gain market share particularly in North America.
The majority of people that I've heard says the exact opposite. That's not an excuse that you didn't hear from us because of the other problems you've had, but a fact's a fact.
-- Michael Hasenstein http://www.suse.de/~mha/ SuSE Linux AG, Nuernberg (Germany) SuSE Inc., Oakland, California (US)
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