Thank you Christian, I appreciate the data included and general trends given. It is good to see that the state of the project is not declining, at least not rapidly. There are always different opinions - like: "but things are much worse or better than presented". That is the natural state of statistical trends - there are always lower/higher percentiles. The important question is what we/I can do about making thing better. For most of us users - filing good and reproducible bug reports, and timely and constructively responding to responses is probably the easiest practical difference we can make. Thanks again for the info, Tomas On Sun, 2019-11-03 at 13:21 +0100, Christian Boltz wrote:
Hello,
Am Sonntag, 3. November 2019, 12:24:44 CET schrieb Carlos E. R.:
On 03/11/2019 12.09, Dave Howorth wrote:
On Sat, 02 Nov 2019 22:31:05 +0100 Christian Boltz wrote:
...
BTW: You can get alll these statistics yourself using the bugzilla "Reports" page - use "Resolution" for one of the axis, and then filter as you want (for example with a date range).
Thanks for some facts, Christian.
I don't think those stats we can obtain cover the full image. For example, there are the bugs that don't get a reply for months (just the one from triage). Those that never get handled, get closed by a bot when the release is too old.
Yes, I know, and - like everybody - I don't like this, and know that it can be demotivating. "At least" the number of bugs that suffer from this problem is not too big. They are part of the "wontfix" bugs, and (as I already mentioned in my previous mail), the amount of wontfix is quite small: - 430 of 5300 bugs reported in 2018 - 800 of 4980 bugs reported in 2017
Now compare that to 2450 (in 2018) and 2460 (in 2017) bugs that were fixed...
Note that "wontfix" gets also used if a developer decides not to fix a bug (for whatever reason), so the actual number of bugs that get closed because a release gets out of support is smaller. (Unfortunately, filtering that out isn't easy (you'd have to check the bug comments), therefore I don't have exact numbers.)
Even if you assume that all the 800 wontfix bugs from 2017 were closed as "out of support" (which is a wrong and too pessimistic assumption), the chance to get your bug fixed is still 3 times bigger ;-)
Regards,
Christian Boltz -- Wenn ein Fussel, will man ihn vom Boden aufheben, sich von alleine aus dem Staub macht, ist das kein Grund zur Freude, sondern eine Spinne. [Tina Wirtz auf www.titanic-magazin.de/fachmann/2015/mai/]
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