Mailinglist Archive: opensuse-security (10 mails)

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Re: [opensuse-security] Re: [security-announce] SUSE-SU-2012:0789-1: important: Security update for Linux kernel
  • From: Martin Konold <martin.konold@xxxxxxxxxxx>
  • Date: Wed, 11 Jul 2012 22:15:36 +0200
  • Message-id: <3153102.At6EbSZXlz@ultrabook>
Am Mittwoch, 11. Juli 2012, 12:12:04 schrieb Marcus Meissner:

Hi,

Did you report this in other channels, like our support team NTS?

Too bad that bug reports for kernel crashes for SLES get closed as invalid if
no seperate support contract is signed with Novell/Suse.com :-(

E.g. I have support contracts with HP for SLES and and therefore cannot report
any kernel crashes via bnc. https://bugzilla.novell.com/show_bug.cgi?id=769292
(*)

This is imho an unfortunate policy as I am happily paying for SLES maintenance
but I am not entitled to even report a kernel crash.

In addition reporting via http://support.novell.com/additional/bugreport.html
is a black hole with a O_DIRECT to /dev/null.

Yours,
-- martin
P.S.: The above mentioned crash could just today be reproduced with the 3.0.36
SLES kernel from monday but cannot be reported via proper channels even
though a kdump is available....

(*) It is difficult to understand why I can report kernel crashes for opensuse
while I cannot for SLES11 even though I am paying for the later but not for
the former.

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