On Wed, 25 Sep 2013 11:01:45 -0500, Larry Finger wrote:
It was good to note that the person that had problems with the Forum also admitted that their questions were not well written. A second problem is that they often fail to provide requested input in the proper format even after several requests. I agree that some additional documentation for beginners would be useful.
I noted that as well - the comment in the article mentioned that we have an expectation of intelligent questions. I don't think that's an unreasonable expectation, though for new users it can be hard to know what constitutes an intelligent question. I've taken to point people who seem to have trouble with that at Eric Raymond's essay on asking smart questions, as that seems to be a good place to start. I have also been trying to find the time to finish drafting an automated welcome message for new users that outline some of the FAQs we get (a) about the forums, and (b) about how to provide the information needed. The challenge is that it needs to be quite succinct or it won't get read, but there needs to be a fair amount of information conveyed. Jim -- Jim Henderson Please keep on-topic replies on the list so everyone benefits -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org