Mailinglist Archive: opensuse-project (370 mails)

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Re: [opensuse-project] Re: Improving the bug management lifecycle/process
  • From: Rajko <rmatov101@xxxxxxxxxxx>
  • Date: Sat, 19 May 2012 12:41:39 -0500
  • Message-id: <20120519124139.13cb21f8@linux-zfki>
On Wed, 16 May 2012 16:14:13 +0000 (UTC)
Jim Henderson <hendersj@xxxxxxxxx> wrote:

...
The FAQ should be short Q&A, and the answers should link to the
fuller answers on the respective wiki pages.

Whole problem is that FAQ and wiki and bugzilla and forums and mail
lists must be up to date, all pointing to a solution. Right now with
dispersed and manually connected services we can't provide accurate
path to the solution that user needs when it encounters problem. How
far user has to go before solving a problem, depends on luck, ie. entry
point and does that point has any path to the solution.


--
Regards, Rajko
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