Mailinglist Archive: opensuse-project (502 mails)

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[opensuse-project] Re: Balsam Professional & Balsam Enterprise
  • From: Jim Henderson <hendersj@xxxxxxxxx>
  • Date: Thu, 28 Apr 2011 21:19:27 +0000 (UTC)
  • Message-id: <ipclkv$lh3$1@dough.gmane.org>
On Thu, 28 Apr 2011 19:19:36 +0200, jdd wrote:

Le 28/04/2011 19:14, Jim Henderson a écrit :

I spent many years working in IT, and not once did I ask for an eval
and not get an answer - but if I hadn't gotten an answer, I would have
escalated with the contacts I had at the company

or flag the product as "failed to pass the tests". When one sell support
and don't answer, that's bad :-))

Yep, that's certainly an option I've seen used (and used myself, if it
comes to it).

Jim


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Jim Henderson
Please keep on-topic replies on the list so everyone benefits

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