On Fri, 15 Apr 2011 11:38:04 -0400, Greg Freemyer wrote:
For instance I had to work on my fridge a year or so ago. I went to a forum. Asked one question, had an answer the next day and went on with my life.
It's much more of a hassle to of: subscribed to a appliance repair mailing list, posted my question, received dozens or hundreds of emails I didn't care about, deleted all those emails I didn't want in the first place received my answer, stay subscribed in case it turns into a thread unsubscribed
I for one would call those dozens of emails spam.
So for me as a user, I use forums for things I really don't want to track. I use email lists for things nearer and dearer to me.
Thanks, Greg - that describes much more succinctly what I was attempting to say to Per in my last e-mail. Most of our users aren't active users, but have one or two questions they need to ask so they can get on with life. :) The user experience is what is key here. Jim -- Jim Henderson Please keep on-topic replies on the list so everyone benefits -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-project+help@opensuse.org