Mailinglist Archive: opensuse-project (502 mails)

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Re: [opensuse-project] Come and help!
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On 2011-04-14 15:30, Pavol Rusnak wrote:
On 14/04/11 12:35, Carlos E. R. wrote:
Well, you see, you know that, I do not. We need people that know all this
to come down and talk. There are hundreds of users there and those in the
know are very scarce.

We need more "proxy" people like you that are using both mailing lists
and IRC (where most of the devs are) and forums (where most of the users
are). The problem is not in the web interface, but in signal-to-noise
ratio and using NNTP will not solve this problem.

Traffic is too high for a volunteer proxy, unless there is an organized
body of proxies. It makes more sense to me that helpers have a peep at the
forums, too. Devs going there can learn first hand what users are doing
with their creations, so IMNSHO they must go there - else I'm reminded of
the government for the people without the people adage.

I don't like forums in general myself, I don't know why people are
attracted to them; but it is a fact they like it more. And the nntp
interface is perfect for older cats like me.

Many of the people in the forums are newcomers - I think because they come
to the forums, not to the mail list. The people here are older, probably.
The traffic there is higher, more questions, many basic questions. Many of
those we can handle. It is when they start asking in tides about new things
like tumbleweed or gnome 3 that we can not help them - which is why we need
knowledgeable helpers.


There are also questions about new bugs in 11.4 that we send to bugzilla.
Quite some people are having to disable parallel booting. I don't know the
status of this bug.

Another very weird problem we found is that some people can not download
certain packages from any repo with any tool, but could do in failsafe
mode. I have asked this one in the factory mail list.

- --
Cheers / Saludos,

Carlos E. R.
(from 11.2 x86_64 "Emerald" at Telcontar)
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