Mailinglist Archive: opensuse-factory (564 mails)

< Previous Next >
Re: [opensuse-factory] [RFC DRAFT] Phasing out sysvinit
On Tuesday 20 December 2011 17:09:22 Claudio Freire wrote:
On Mon, Dec 19, 2011 at 5:52 PM, Brian K. White <brian@xxxxxxxxx> wrote:
At the very very least, you could say "We apologize, we know it sucks
right now. We need help making a major transition. We are sorry for
making these changes which broke all your stuff. We should not have
released this yet." That at least will gain you some percentage of
sympathy. And at least some percentage of users will decide to give you
their time and effort to submit proper bugzilla entries with better
documented observations.

When I don't see that acknowledgement of responsibility for causing the
users grief, I am hardly surprised when users are unsympathetic and
unwilling to go to the trouble of good bug reports. A _good_ bug report
is actually a fair amount of work.


You know, flies and honey go together.

Powered by openSUSE 11.3 (x86_64) Kernel:
KDE Development Platform: 4.6.5 (4.6.5) "release 7"
21:52 up 3 days 7:24, 4 users, load average: 0.44, 0.21, 0.12
To unsubscribe, e-mail: opensuse-factory+unsubscribe@xxxxxxxxxxxx
To contact the owner, e-mail: opensuse-factory+owner@xxxxxxxxxxxx

< Previous Next >
This Thread